Customer reviews from Samsung US
Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
575
4 Stars
193
3 Stars
91
2 Stars
52
1 Star
52
80%of customers recommend this product.
(
329 out of
409)
Customer Reviews for Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Customer Rating
5
Great pictures
on February 20, 2025
Posted by: Pearl
from Forked River nj
Great TV clarity and picture also quick and easy set up
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smart
on February 20, 2025
Posted by: Window
The tv anticipates my every move
I love all the smarts
I love all the smarts
Written by a customer while visiting Samsung US
Customer Rating
4
Happy
on February 20, 2025
Posted by: Mags
Happy so far, but disappointed that it doesn’t have voice control
Written by a customer while visiting Samsung US
Customer Rating
5
Nice TV
on February 20, 2025
Posted by: Linda
Very nice little TV. I found the compatibility with my existing remote control makes the TV easy to control.
Written by a customer while visiting Samsung US
Customer Rating
5
Easy set up - awesome picture !
on February 20, 2025
Posted by: FLSunshine
Easy set up and excellent picture. This is my 3rd Samsung over the last 15 years and, as usual, did not disappoint !
Written by a customer while visiting Samsung US
Customer Rating
3
Great picture but the remote is inconsistent.
on February 21, 2025
Posted by: Doorman
It has a mind of it's own !! It will not turn my Samsung soundboard on. Sometimes the CC appears without prompt. Sometimes it returns to home screen while we are watching. Settings are not user friendly.
Response from Samsung USBy Samsung Advisor, February 21, 2025
Hi Doorman,
Thank you for reaching out to us. I have a few recommendations that may resolve some of the issues you are experiencing.
First, let's ensure you are running the latest firmware. Go to Settings> Support> Software Update.
If your soundbar is connected via HDMI, please ensure Anynet+ is enabled. Go to Settings, then select External Device Manager. From here, enable Anynet+ (HDMI-CEC) if it isn’t turned on.
Next, please run a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
If you continue to have issues, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for reaching out to us. I have a few recommendations that may resolve some of the issues you are experiencing.
First, let's ensure you are running the latest firmware. Go to Settings> Support> Software Update.
If your soundbar is connected via HDMI, please ensure Anynet+ is enabled. Go to Settings, then select External Device Manager. From here, enable Anynet+ (HDMI-CEC) if it isn’t turned on.
Next, please run a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
If you continue to have issues, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Step up.
on February 21, 2025
Posted by: Frank
from Lititz, PA
We own 3 sizes a 43", 60" and 75". We happy overall with products Great picture and decent sound. One complaint is that sometimes the apps don't load and require them to be re-installed but as we have "cut the cable cord" a smart TV is a must. Since we have a 2nd home the ability to watch under one account is a real plus.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and good value
on February 21, 2025
Posted by: Customer 1
from Florida
Good picture and sound system, for the price it’s a great buy
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US