Customer reviews from Samsung US
Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
575
4 Stars
193
3 Stars
91
2 Stars
52
1 Star
52
80%of customers recommend this product.
(
329 out of
409)
Customer Reviews for Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Customer Rating
4
Good economy TV with flaws.
on February 20, 2025
Posted by: pdel
from Morro Bay, CA
Picture is excellent, but much else is ill-designed and not intuitive. I have to use my Roku for streaming channels like Britbox that aren’t included in Samsung’s array of streamers. Finding Roku on the screen is often close to impossible, more trial-and-error than practical.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT TV
on February 20, 2025
Posted by: BIGBADWOOD
ONE OF THE BEST TV'S FOR THE DOLLAR A TRUELY WONDERFULL UNIT !
Written by a customer while visiting Samsung US
Customer Rating
5
You can count on Samsung
on February 20, 2025
Posted by: Debg32
from CT
This tv is amazing. The picture quality is unreal. It is crisp and clear. I would definitely buy again. I can always count on Samsung to produce great products at a great price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very clear and sharp
on February 20, 2025
Posted by: JYan
Great TV for the price use it out on our screened in porch
Written by a customer while visiting Samsung US
Customer Rating
5
It has state of the art features,
on February 20, 2025
Posted by: Phantom
from Willingboro New Jersey 08046
Since I purchased this TV I am enjoying its use, it has brought me happiness.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good sounds and pictures
on February 20, 2025
Posted by: Lane
Works great but is missing one thing I need on it that is around jack for headphones to plug in to why's there on plug-in??
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome television
on February 20, 2025
Posted by: colokaren
My old Visio finally died, replaced it with a new Visio and it was a horrible tv. Then bought this Samsung and absolutely LOVE everything about it! No more having to deal with 3+ remotes, the picture is sharp and clear. Remote is easily learnable and did I say how much I LOVE this television?!?!
Written by a customer while visiting Samsung US
Customer Rating
3
have to reset once or twice a week
on February 20, 2025
Posted by: tv man
I love the tv except for the fact i need to unplug once or twice a week to reset it.
Response from Samsung USBy Samsung Advisor, February 20, 2025
Hi tv man,
I'm sorry your TV is experiencing issues that require a reset. Please try the below troubleshooting steps to resolve any performance issues.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. I recommend enabling auto-updates to ensure you do not miss any Firmware Updates. Go to Settings> Support> Software Update> then select Auto Update.
Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
I hope these tips help resolve your concerns. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
I'm sorry your TV is experiencing issues that require a reset. Please try the below troubleshooting steps to resolve any performance issues.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. I recommend enabling auto-updates to ensure you do not miss any Firmware Updates. Go to Settings> Support> Software Update> then select Auto Update.
Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
I hope these tips help resolve your concerns. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US