Customer reviews from Samsung US
Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
575
4 Stars
193
3 Stars
91
2 Stars
52
1 Star
52
80%of customers recommend this product.
(
329 out of
409)
Customer Reviews for Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Customer Rating
5
Has a lot of great features
on February 20, 2025
Posted by: Rosefairie
We bought this for a Christmas present to ourselves and we are so glad we did it has beautiful colors, they are so more vivid and it turns on instantly. We love the Samsung company as this tv replaced Samsung plasma tv that we had for 14 years
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 20, 2025
Posted by: ALL38
I bought this tv about 6 months ago to watch football on my deck. It’s light enough to carry in and out. Great picture.
Written by a customer while visiting Samsung US
Customer Rating
5
I love the apps that are included with the tv
on February 20, 2025
Posted by: Do not
I bought this tv 4 months ago, great tv and the picture is crystal clear.
Written by a customer while visiting Samsung US
Customer Rating
4
Sound
on February 20, 2025
Posted by: Jack
Could not connect sound system. The connection that I installled was not good.
Written by a customer while visiting Samsung US
Customer Rating
5
It’s easy to use, and I love it
on February 20, 2025
Posted by: Ajpach
I bought the tv a few months ago and I love it!I would but it again if I had too
Written by a customer while visiting Samsung US
Customer Rating
2
Waste of money
on February 20, 2025
Posted by: PKDNPT
I tried this television for a few months now. The picture is absolutely horrible unless the room is totally dark. If the sun is shining in you can see nothing.
Response from Samsung USBy Samsung Advisor, February 20, 2025
Hi PKDNPT,
It’s unfortunate to hear you’re not fully satisfied with the brightness of your DU7200 TV’s picture. Please know that we are here to help you.
First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update.
Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.
For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > All Settings> Picture > Picture Mode > Dynamic.
Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings.
You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > All Settings> General > Eco Solution> Power Saving Mode.
I hope this helps to improve your picture. Should you need further assistance, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
It’s unfortunate to hear you’re not fully satisfied with the brightness of your DU7200 TV’s picture. Please know that we are here to help you.
First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update.
Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.
For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > All Settings> Picture > Picture Mode > Dynamic.
Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings.
You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > All Settings> General > Eco Solution> Power Saving Mode.
I hope this helps to improve your picture. Should you need further assistance, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on February 20, 2025
Posted by: Daniel
Great television and all the extras is the best everyone needs it
Written by a customer while visiting Samsung US
Customer Rating
4
Nice picture but...
on February 20, 2025
Posted by: BrandyC
from South Florida
This TV has a great picture, but we seem to be having a recurring problem with at least one streaming provider - Peacock - in which the TV seems to be hung while attempting to search Peacock for a show title. Only way to clear the hang is to physically unplug the TV from the wall; merely turning it off with the remote doesn't do the job. We are researching how to properly manage firmware updates for this beast.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US