Customer reviews from Samsung US
Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
575
4 Stars
193
3 Stars
91
2 Stars
52
1 Star
52
80%of customers recommend this product.
(
329 out of
409)
Customer Reviews for Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Customer Rating
1
Not happy
on April 16, 2024
Posted by: JohnJohn
from Puerto Rico
No optical audio outpit. Can not dowload several apps such as Hulu and Vudu.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
4
Value
4
Response from Samsung USBy Samsung Advisor, April 17, 2024
Hi JohnJohn,
I'm sorry to hear that the Samsung DU7200 TV did not live up to your expectations. Please know your opinion is important to us and will be shared with our internal product teams.
The DU72000 TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000 Series and above.
Next, please know both the Hulu and VUDU apps are available on this TV. To access the built-in app store, please use your remote to go to Home>Apps> Search for the app you want to download> Press Download.
If you have any questions or need help setting up your TV, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
I'm sorry to hear that the Samsung DU7200 TV did not live up to your expectations. Please know your opinion is important to us and will be shared with our internal product teams.
The DU72000 TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000 Series and above.
Next, please know both the Hulu and VUDU apps are available on this TV. To access the built-in app store, please use your remote to go to Home>Apps> Search for the app you want to download> Press Download.
If you have any questions or need help setting up your TV, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
3
Not Like My Old Samsungs
on June 29, 2024
Posted by: jebsangels
I had this set up Monday. By Thursday I could not access normal TV.I could only get Netflix. Now I have to hire someone to fix it! I like Samsung products and but their TVs.
Never had a problem before. Can't find a way to fix it.Not Fun!
Never had a problem before. Can't find a way to fix it.Not Fun!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Advisor, July 1, 2024
Hi jebsangels,
Thank you for your purchase and feedback on the DU7200. Please know we are always happy to assist you in troubleshooting any issues you are experiencing with your TV. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your purchase and feedback on the DU7200. Please know we are always happy to assist you in troubleshooting any issues you are experiencing with your TV. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Dedicated to Samsung ....
on June 16, 2024
Posted by: SansungRon
[This review was collected as part of a promotion.] This TV has a lot of great features.I'd like to fact that i'm able to mirror my phone to it. I enjoyed that it could be cast too . I will make a great word-of-mouth advertisement for Samsung.If I win this project.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The product has a great feature and high hd
on April 23, 2024
Posted by: Loveshop2024
[This review was collected as part of a promotion.] For gaming movies streaming for everything I love samsung product..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buy any size
on November 27, 2024
Posted by: Shopoholic
[This review was collected as part of a promotion.] I'm a Samsung lover phone tvs everything the best part is the Crystal clear picture the sound and you can pair sync to any phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has fantastic colors
on March 28, 2024
Posted by: PapanPeanut
[This review was collected as part of a promotion.] I would recommend it to friends and family. It is a fantastic tv
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice television that is great for anything
on April 8, 2024
Posted by: WhyteTone55
[This review was collected as part of a promotion.] You can see anywhere in the room definitely great for gaming or streaming or even listening to music Samsung knocked it out of the park with this one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is a great value
on April 14, 2024
Posted by: MargHun
[This review was collected as part of a promotion.] The TV is great and the pictures are awesome. Definitely not the same thing as a normal HD flat screen TV
Value
5
Written by a customer while visiting Samsung US