Customer reviews from Samsung US
Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
575
4 Stars
193
3 Stars
91
2 Stars
52
1 Star
52
80%of customers recommend this product.
(
329 out of
409)
Customer Reviews for Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Customer Rating
5
Great TV!
on February 5, 2025
Posted by: Porscheo
Love the TV!
Beautiful picture!
I’ve had it for five months and it’s working beautifully!
Beautiful picture!
I’ve had it for five months and it’s working beautifully!
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on February 5, 2025
Posted by: Roaddog
from Las Vegas NV
I am very happy with my purchase. The color is excellent, and the picture is very lifelike!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Using the keyboard to search is time consuming.
on February 5, 2025
Posted by: Kath
from Brooklyn NY
I am unable to search using voice. This feature is on the TV but not on the remote control that accompanied the TV.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
3
Value
2
Response from Samsung USBy Samsung Advisor, February 7, 2025
Hi Kath,
We appreciate your purchase and understand your frustration. We are sorry for any confusion regarding voice assistants. You are correct, the DU7200 does not have voice assistants built in. However, they do work with Alexa. You can connect them to your existing Alexa device to ask them to turn on your TV, change channels, control volume, and more.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Advisor
We appreciate your purchase and understand your frustration. We are sorry for any confusion regarding voice assistants. You are correct, the DU7200 does not have voice assistants built in. However, they do work with Alexa. You can connect them to your existing Alexa device to ask them to turn on your TV, change channels, control volume, and more.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
The picture quality is great
on February 5, 2025
Posted by: MissLizzy
from Long Island, N.Y.
I've always trusted Samsung products and I love my new TV
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my smart tv
on February 5, 2025
Posted by: SAMSUNG FAN
Love the HD images and all features that Samsung had put into the tv. For me. The only downside is the remote control that doesn't have traditional bottoms and makes some of my household members frustrated. Always need to go to rescue them when they are looking to change channels or deal with tv volume 🤔
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Some problems but overall pretty good once install
on February 5, 2025
Posted by: Vickie
I wanted a bigger tv but our space is small. But going from 32 to 43 was good. A little trouble with the install. While TV is light, it is heavy for trying to mount. I also found it difficult to EASILY find and install MY streaming apps. Plus Paramount only seems to work when I restart my TV. Don't know if it is a Samsung problem or an app problem. Over all I am pleased. Not quite a 4 for me but definitely not a 3. And price was right. But wish I knew how to easily install my apps. I ended up pushing buttons and have no idea how I got one installed. Not all of us are tech inclined.
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic picture
on February 5, 2025
Posted by: Monica
from Cincinnati ohio
Purchased a couple weeks ago. We are very happy with it. The picture is fantastic. 100% satisfied
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sound/Audio Issue.
on February 5, 2025
Posted by: Daryl
We've had the Samsung TV since June 2024. The picture is very good. We've had some trouble with the audio/sound. When changing channels, sometimes the sound "pops" and we lose sound on the new channel. If we turn the TV off for a few seconds and turn it back on, the sound returns to normal. I plan to call Samsung customer/technical service to discuss this issue the next time we experience the problem.
Written by a customer while visiting Samsung US