Customer reviews from Samsung US
Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
575
4 Stars
193
3 Stars
91
2 Stars
52
1 Star
52
80%of customers recommend this product.
(
329 out of
409)
Customer Reviews for Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Customer Rating
4
Happy with the TV performance so far...
on February 5, 2025
Posted by: Nitin Kalra
from Bartlesville, Oklahoma
Happy with the performance of the TV. The TV volume could have been bit better (~ lounder). For some shows, it needs sound bar.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to operate.
on February 5, 2025
Posted by: JImBob
from Dushore, Pa
I bought this on black friday and i'm glad, Good deal great picture and no extra sound needed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Poor Remote Control
on February 5, 2025
Posted by: NChome
The Tv is great, but the remote that came with the set is very difficult to use especially since my wife is vision impaired. There are no numbers on the remote and it does not resemble remotes we have used in the past.
Response from Samsung USBy Samsung Advisor, February 7, 2025
Hi NChome,
Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Dreams Come True
on February 5, 2025
Posted by: Rico
Very pleased with this purchase. It is everything that we expected and more.
Written by a customer while visiting Samsung US
Customer Rating
4
Pleased as of this moment
on February 5, 2025
Posted by: None
from DeSoto TX
Just purchased one week ago, just getting used to controls and functionality, so far so good
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Get a real remote
on February 5, 2025
Posted by: Dave
The remote doesn't have numerical buttons to select a channel. You have to scroll the guide every tine
Response from Samsung USBy Samsung Advisor, February 7, 2025
Hi Dave,
Thank you for reaching out to us. To utilize the number keypad on your remote, go to the 123 button then select the numbers on your screen.
We also understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
I hope this helps!
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for reaching out to us. To utilize the number keypad on your remote, go to the 123 button then select the numbers on your screen.
We also understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
I hope this helps!
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Samasung 55 inch tv
on February 5, 2025
Posted by: ET phone
Easy to set up with online instructions Nice unit
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Tv!! Diappointed in Remote
on February 5, 2025
Posted by: TV1964
Purchased 1 month ago. TV is Great, however I'm disappointed the remote doesn't have a microphone on it.
Written by a customer while visiting Samsung US