Customer reviews from Samsung US
Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
575
4 Stars
193
3 Stars
91
2 Stars
52
1 Star
52
80%of customers recommend this product.
(
329 out of
409)
Customer Reviews for Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Customer Rating
5
Sharp pictures quality with great sound.
on December 27, 2024
Posted by: Flyboy67
[This review was collected as part of a promotion.] I just use my unit as a standard television. Cable and streaming services.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great looking TV with drawbacks
on December 27, 2024
Posted by: Joseph
[This review was collected as part of a promotion.] I realize that obtaining people’s personal information is a major plus for your organization, but for the customer, it is completely unnecessary and should never be a part of the purchase of a television. You cannot get full functionality without submitting this information and that’s disgusting.
The opening screen with all the little windows is not useful and quite annoying. Just let the TV start with the most recent input and let the user make the change when they are ready.
Trying to hook up a soundbar is not easy. There is basically nothing in the paperwork about it. Of course, there’s plenty of information about connecting a Samsung soundbar.
Eliminating the digital optical input is absolutely ridiculous, and I almost repacked the TV and brought it back when I saw that.
Changing the threads for the TV mount from models sold a few years ago was also a problem. As usual, you did this to encourage people to buy a Samsung TV mount.
I have purchased 4 Samsung TVs over the last decade, but this most recent will be the last. The TVs have a beautiful picture, but you have gone too far with invading our privacy, and forcing additional products on us.
Thank you the opportunity to submit feedback.
The opening screen with all the little windows is not useful and quite annoying. Just let the TV start with the most recent input and let the user make the change when they are ready.
Trying to hook up a soundbar is not easy. There is basically nothing in the paperwork about it. Of course, there’s plenty of information about connecting a Samsung soundbar.
Eliminating the digital optical input is absolutely ridiculous, and I almost repacked the TV and brought it back when I saw that.
Changing the threads for the TV mount from models sold a few years ago was also a problem. As usual, you did this to encourage people to buy a Samsung TV mount.
I have purchased 4 Samsung TVs over the last decade, but this most recent will be the last. The TVs have a beautiful picture, but you have gone too far with invading our privacy, and forcing additional products on us.
Thank you the opportunity to submit feedback.
Value
3
Response from Samsung USBy Samsung Advisor, December 30, 2024
Hi Joseph,
Thank you for taking the time to provide us with detailed feedback regarding the setup and connection of external devices on the DU7200 TV. Please know your opinion will be shared with our internal teams.
We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
Please know, you can choose what your TV does when you turn it on by going to Settings > All Settings> General > Smart Features.
When you set Autorun Smart Hub to be on, the TV displays the Home Screen automatically when you turn the TV on.
If Autorun Last App is set to on, the last used app automatically runs when you turn on the TV. You can turn this function on or off.
Regarding mounting your TV, please know your TV should work with most universal mounts. You may need to purchase new screws, which can be found at your local hardware store. For your DU7200, you will need 4 x M8 screws, 20-22mm length, and 1.25mm pitch.
I hope these tips help. If you need more assistance, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for taking the time to provide us with detailed feedback regarding the setup and connection of external devices on the DU7200 TV. Please know your opinion will be shared with our internal teams.
We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
Please know, you can choose what your TV does when you turn it on by going to Settings > All Settings> General > Smart Features.
When you set Autorun Smart Hub to be on, the TV displays the Home Screen automatically when you turn the TV on.
If Autorun Last App is set to on, the last used app automatically runs when you turn on the TV. You can turn this function on or off.
Regarding mounting your TV, please know your TV should work with most universal mounts. You may need to purchase new screws, which can be found at your local hardware store. For your DU7200, you will need 4 x M8 screws, 20-22mm length, and 1.25mm pitch.
I hope these tips help. If you need more assistance, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome and easy
on December 27, 2024
Posted by: SavySloth
[This review was collected as part of a promotion.] I really like our new tv. It’s easy to set up. The picture is awesome. Just bought the Samsung sound bar to go with it. Easy connection between the two.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Picture Looks Amazing
on December 28, 2024
Posted by: tvtime
[This review was collected as part of a promotion.] I purchased TV as a Christmas gift. It is a 75 inch and fits perfectly in our living room. We couldn't be more happier with the picture quality. I have seen others comment about sound quality, but the sound is not a problem at all. I was looking at the LG, but I'm completely satisfied that I purchased the Samsung. Great price, picture and all of the above.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 28, 2024
Posted by: Lilgust5
[This review was collected as part of a promotion.] I really like how easy it is to pair to phones and internet. My mom had alzheimer's and has bad eyes and she loves this TV . Picture is crystal clear and sound is good as well. Great TV!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always a great product
on December 28, 2024
Posted by: Richard7777
[This review was collected as part of a promotion.] We have a number of Samsung TV’s in the house. My favorite is the 83 inch for watching movies and sports! Picture is always clear. Can’t wait until Samsung makes a 100 inch screen!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This TV has great picture clarity
on December 28, 2024
Posted by: Tvjunkie
[This review was collected as part of a promotion.] This is my second Samsung tv for my home. I bought this one for the master bedroom because I loved the other one so much which was in the living room. I enjoy watching tv in the bedroom so this new tv replaced a perfectly good tv already there, but I can’t imagine any other brand in the house, so I bought another Samsung tv to watch in the bedroom. Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV in the segment
on December 29, 2024
Posted by: Starboy
[This review was collected as part of a promotion.] I recently purchased a Samsung 7200D 65" TV at an excellent price. After exploring various brands, I found this model to be the best in its segment. The user interface and software stand out, surpassing those of other TVs in the same category. Additionally, I paired it with my Samsung 5.1 sound system, which is Q-Symphony compatible. This combination has significantly enhanced the sound quality, making the viewing experience truly enjoyable.
Value
5
Written by a customer while visiting Samsung US