Customer reviews from Samsung US
Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
575
4 Stars
193
3 Stars
91
2 Stars
52
1 Star
52
80%of customers recommend this product.
(
329 out of
409)
Customer Reviews for Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Customer Rating
5
Samsung TVs for me or nothing.
on June 5, 2025
Posted by: TMan
I will only purchase Samsung TVs. 5 in the last year to be exact. Over the years I’ve found Samsung TVs to be worry free and high in quality. The ability to tweak settings to my own likings is a bonus.
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Samsung TV
on June 5, 2025
Posted by: Dodger Dave
from Webster, NY
This TV is a good value for the price. Not high end, but a good 4K picture. Works very well with a Samsung sound bar. The only negative is that this smart TV does not have many apps, so I need to use a ROKU for some viewing.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Durable
on June 5, 2025
Posted by: Revjmel
Love it. Struck by lightning but only had to replace box.
Written by a customer while visiting Samsung US
Customer Rating
3
Annoying announcements.
on June 5, 2025
Posted by: Nikki
from Reno, NV
The only complaint we have is that the tv announces stuff every time we turn on the tv. We cannot figure how to turn off the annoying announcements. These announcements are completely unnecessary.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
5
Response from Samsung USBy Samsung Brand Ambassador, June 5, 2025
Nikki:
If your TV is announcing everything you do, then Voice Guide is turned on. Voice Guide is an accessibility function to assist users who are visually impaired. It is possible that you have turned it on by accident by holding down the volume button on your TV remote.
To turn off Voice Guide, navigate to Home > Settings > All Settings> General > Accessibility > Voice Guide Settings > Voice Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
If your TV is announcing everything you do, then Voice Guide is turned on. Voice Guide is an accessibility function to assist users who are visually impaired. It is possible that you have turned it on by accident by holding down the volume button on your TV remote.
To turn off Voice Guide, navigate to Home > Settings > All Settings> General > Accessibility > Voice Guide Settings > Voice Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
4
Great channel lineup
on June 5, 2025
Posted by: ROBW
from Reading, PA
We love our Samsung televisions. The exception is the commercials that come through in Spanish. We don't understand why when they air in Spanish when our language on our tv is set to English.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Done
on June 5, 2025
Posted by: Not worh the money
This is the second model we've purchased in the last year because it's crap. Done with Samsung all together.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, June 6, 2025
Hi Not worh the money,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
75" TV
on June 5, 2025
Posted by: Ross
Love the TV. Good price and great picture. Also purchased a sound bar which is terrific.
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic picture
on June 5, 2025
Posted by: Tventertainment
from Dallas TX
It is an amazing TV! The picture quality is amazing. Love Samsung TV Plus.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US