Customer reviews from Samsung US
Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Average customer rating
4.2
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
575
4 Stars
193
3 Stars
91
2 Stars
52
1 Star
52
80%of customers recommend this product.
(
329 out of
409)
Customer Reviews for Samsung - UN43DU7200DXZA 43" Crystal UHD TV with Mega Contrast (2025)
Customer Rating
5
Crystal clear TV
on May 5, 2025
Posted by: LMTV
from Palm Beach, Florida
Very happy with my new Samsung TV great picture it really is Crystal clear
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on May 5, 2025
Posted by: Mcombs
Bought a couple months ago and it’s been a great purchase
Written by a customer while visiting Samsung US
Customer Rating
2
Fair at Best
on May 5, 2025
Posted by: Waynester
Has the worst remote control i have ever had with any TV. Picture is average at best. 70 inch is nice.
I wish I spent more on a better model.
I wish I spent more on a better model.
Response from Samsung USBy Samsung Advisor, May 5, 2025
Hi Waynester,
Thank you for your feedback. Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
Regarding the picture you are seeing, I recommend adjusting the below settings.
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your feedback. Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
Regarding the picture you are seeing, I recommend adjusting the below settings.
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great so far!
on May 5, 2025
Posted by: Mike
from Cincinnati, OH
Beautiful picture, easy set up. Bought trhee weeks ago
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 5, 2025
Posted by: Rock
I bought this a month ago, and I’m so glad I did. 👍
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture
on May 5, 2025
Posted by: Brownies
from Cleveland ohio
Great picture
The only thing I’m not happy with is the remote. Many times I’m pushing the buttons many times before it gets what I want . Occasionally I’ve turned the tv off and started again
I also thought when I bought it it had voice remote- the remote does not have that microphone button???? Ice cream shop
The only thing I’m not happy with is the remote. Many times I’m pushing the buttons many times before it gets what I want . Occasionally I’ve turned the tv off and started again
I also thought when I bought it it had voice remote- the remote does not have that microphone button???? Ice cream shop
Written by a customer while visiting Samsung US
Customer Rating
5
Read above
on May 5, 2025
Posted by: Clem
I have only issue. A better and more clear review on how to use the remote control.
Other than that. Love the TV
Other than that. Love the TV
Written by a customer while visiting Samsung US
Customer Rating
2
What features ??
on May 5, 2025
Posted by: none
from Babson Park Florida
Picture is good. too many bells and whistles. Just wanted a simple TV. Not too many advantages over the old TV. Actually None, just has 100% of it's pixels. Too hard navigate. Other TV was simple to change to movies now nothing is free or easy to find.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
4
Value
1
Response from Samsung USBy Samsung Advisor, May 5, 2025
Hi None,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US