Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
Average customer rating
3.9
(837 Reviews)
Rating breakdown 837 reviews
5 Stars
438
4 Stars
136
3 Stars
78
2 Stars
70
1 Star
115
66%of customers recommend this product.
(
547 out of
831)
Customer Reviews for Google - Refurbished Excellent - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
Customer Rating
5
works
on March 28, 2021
Posted by: big daddy big dog
works good, heads and tails above any thermostat i ever dealt with
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent so far
on March 14, 2021
Posted by: wvencill
It was easy to install and setup; took 15-20 min. Works well. I like the reports on energy use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Works great for what I need
on March 2, 2021
Posted by: Andrew
Device looks great and works perfect with the Google Assistant obviously. Only downside is that the temperature sensors don't work with this model. Would like to be able to set one elsewhere in the room.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Deer hunter
on May 10, 2021
Posted by: Mario. Elk Grove
I just got this for Christmas and I installed it just now so far it looks good? I have trouble changing the temperature on the unit itself.I still learning about it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Thermostat
on August 28, 2021
Posted by: Scott H.
We had the Nest Smart Thermostat in our previous home. When we moved we danced around moving to Ecobee or other platforms but ended up coming back to the Nest with their new (and cheaper) model! No regrets. Great thermostat an integrates wonderfully with my Google Home.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Insert knee behind head
on May 10, 2021
Posted by: datageek
It says Alexa compatible, but it is not Alexa happily-compatible. We're on our 4th round of completely reinstalling and then connecting Nest to Alexa. Alexa-buyer caveat emptor.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, May 12, 2021
Hi datageek, we appreciate you for sharing your experience with us. You can actually link your Nest Thermostat with Alexa.
Here’s how you can connect Alexa with your Nest thermostat:
- Start by using the Alexa app to enable the Google Nest Skill. You can locate this in either device group:
- Thermostat
- Camera
- Follow the on-screen instructions and choose which data to share with Amazon, then select Done.
- Then, ask Alexa to discover your Nest products by saying, "Alexa, discover my devices."
You can find more details on how to use Nest thermostats with Alexa on Amazon's related page.
Please feel free to contact us at Google Nest Support page if you need further assistance, and we’d be happy to assist. You can use this link: https://support.google.com/googlenest/gethelp
Here’s how you can connect Alexa with your Nest thermostat:
- Start by using the Alexa app to enable the Google Nest Skill. You can locate this in either device group:
- Thermostat
- Camera
- Follow the on-screen instructions and choose which data to share with Amazon, then select Done.
- Then, ask Alexa to discover your Nest products by saying, "Alexa, discover my devices."
You can find more details on how to use Nest thermostats with Alexa on Amazon's related page.
Please feel free to contact us at Google Nest Support page if you need further assistance, and we’d be happy to assist. You can use this link: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
A great little thermostat!
on July 19, 2021
Posted by: Dakyleman
The Nest was quite easy to install, and effortless to run once set up. A great product!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
No nest app integration
on April 29, 2021
Posted by: Matt
No nest app integration. Other than a great product.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC