Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
Average customer rating
3.9
(837 Reviews)
Rating breakdown 837 reviews
5 Stars
438
4 Stars
136
3 Stars
78
2 Stars
70
1 Star
115
66%of customers recommend this product.
(
547 out of
831)
Customer Reviews for Google - Refurbished Excellent - Nest Thermostat - Programmable Wi-Fi Smart Thermostat - Snow
Customer Rating
5
Great
on May 9, 2021
Posted by: B YorkThomson
Great easy to set up and use. Nice to beable to control from phone when out 9n a hot day and want to cool the house down be arriving back home
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest
on September 16, 2021
Posted by: spacecowboy618
The Nest thermostat has been a game changer in our house. Love the simple design. Setting up was a breeze
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent device
on November 14, 2021
Posted by: Ivch
I like its efficiency's; spent a lot of money in the past not replacing on time
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC
Customer Rating
5
Love it
on December 27, 2020
Posted by: Annakay
from CA
Gender:Female
[This review was collected as part of a promotion.] This thermostat was easy to install, I just needed to install the Google home app first and follow all the instructions step by step. The thermostat can be fully controlled from the app, which I love! You can setup a heating/cooling schedule based on your preferences and when you’re home/away. I love the neat modern look of it! Overall, I am really happy with this thermostat!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great thermostat!
on December 21, 2020
Posted by: Hmom
from Hanford ca
Gender:Female
[This review was collected as part of a promotion.] This thermostat was so easy to install with guided instructions through the app! It even tells you how to get rid of the old one! The thermostat is super modern looking and the temperature shows when you walk by it. It’s very easy to control and change the temperature manually as well as super easy from the google home app on your phone. I love how you can set schedules and it gives recommended temperatures. It’s all so easy to set up and use and looks so much nicer on the wall then our old thermostat!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Review
on December 11, 2021
Posted by: Master Bedroom
A good product but was not aware I needed a C-wire installed to make it 100% effective. Will make other people aware of this problem. Is it worth to pay a Pro installations for this? No.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 14, 2021
Hi there, thanks for taking the time to share your feedback. We’re sorry to hear about your disappointment with Nest Thermostat.
Though Nest thermostats would generally work without a common(C) wire, some systems such as the ones that can’t deliver enough power, gas valves, boilers, and zone or relay panels require a common(C) wire to work with Nest thermostats.
Your feedback is important to us as we’re always working to improve our products and services. If you need assistance, feel free to contact our support team here: https://support.google.com/googlenest/gethelp
Though Nest thermostats would generally work without a common(C) wire, some systems such as the ones that can’t deliver enough power, gas valves, boilers, and zone or relay panels require a common(C) wire to work with Nest thermostats.
Your feedback is important to us as we’re always working to improve our products and services. If you need assistance, feel free to contact our support team here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome
on December 14, 2020
Posted by: deb1262
from NJ
Gender:Female
[This review was collected as part of a promotion.] The Nest thermostat was so easy to install. I was able to figure out the settings and app without too much trouble. It is attractive on the wall yet doesn't stand out like an eyesore. I highly recommend Nest.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to use and very sharp looking.
on December 19, 2020
Posted by: Countryman
from USA
Gender:Male
[This review was collected as part of a promotion.] This thermostat was easy to install with the existing wires from my old thermostat. The instructions were clear as to how to install the wires, and be sure to turn off the breaker to your thermostat to ensure you do not short something out during the installation. I opted to not use a trim kit plate and like the modern looking feeling of just the round puck look on the wall. It was also easy to set up with the instructions and installing the app and linking it to my existing Google account was easy. After setting up the times and temperatures the thermostat has been running flawless. It is also very handy to turn up the temperature in the morning when you wake up to warm up the house from your phone in your bed. The quality of the thermostat also seems nice and sturdy. I think this thermostat will perform well for some time.
I would recommend this to a friend!
Written by a customer while visiting Google LLC