I use my scale many times a day. This is, by far, the best kitchen scale I've owned and the company is superb at standing behind their products. The scale I had malfunctioned after a few years and I emailed the company, they only asked me to send a photo and they sent me a replacement completely for free! I will definitely be buying more oxo in products.
The scale is nice because of the maximum capacity and the pull out display is very nice but I wouldn't recommend it. It will not display the weight of just 1 gram. The scale bugs out between 0 and 2 grams. Also, if you are adding multiple ingredients and resetting to zero after each ingredient, the scale will read inaccurately. If my total weight is 350 grams, it will display something else. To get it to read accurately, I need to press lightly on the scale to change the weight a few times. It works with a few hoops to jump through.
Response from oxo.comBy Alex Brynou, March 20, 2023
I apologize for the issue you are having. Please contact Customer Service at 800-545-4411 to discuss this further (8am-6pm ET) or visit our Contact Us page to email us directly.
Was very happy with this scale—used it mostly for weighing flour to avoid having to measure. But it just stopped working. Thought it was the batteries — because they were the ones that came with the scale, but I replaced them and still won’t turn on. Scale should outlast the first set of batteries at this price.
Response from oxo.comBy Alex Brynou, February 15, 2023
We apologize for the issue you are having. Please contact Customer Service at 800-545-4411 to discuss this further (8am-6pm ET) or visit our Contact Us page to email us directly.