Customer reviews from oxo.com
OXO - Good Grips 11-Pound Stainless Steel Kitchen Scale with Pull-Out Display - Silver
Average customer rating
4.7
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
144
4 Stars
4
3 Stars
7
2 Stars
5
1 Star
3
Customer Reviews for OXO - Good Grips 11-Pound Stainless Steel Kitchen Scale with Pull-Out Display - Silver
Customer Rating
2
Was great - while it worked.
on February 14, 2023
Posted by: Anonymous
Was very happy with this scale—used it mostly for weighing flour to avoid having to measure. But it just stopped working. Thought it was the batteries — because they were the ones that came with the scale, but I replaced them and still won’t turn on. Scale should outlast the first set of batteries at this price.
Response from oxo.comBy Alex Brynou, February 15, 2023
We apologize for the issue you are having. Please contact Customer Service at 800-545-4411 to discuss this further (8am-6pm ET) or visit our Contact Us page to email us directly.
Written by a customer while visiting oxo.com
Customer Rating
5
Best Digital Food Scale
on August 27, 2023
Posted by: David K.
Best Scale ever, perfect weighing and easy to clean.
Written by a customer while visiting oxo.com
Customer Rating
5
This scale is perfect for
on August 30, 2023
Posted by: Erica R.
This scale is perfect for weighing my dog's food twice a day. The surface is large enough for her bowl and I can still see the display. If not, it conveniently pulls out. I just hope the surface stays nice.
Written by a customer while visiting oxo.com
Customer Rating
5
Best scale
on September 7, 2023
Posted by: Sharon S.
I’ve purchased two previous scales and this one is fantastic. It is easy to use and allows for measuring contents in large bowls or on large plates. Easily sets the bowl/plate to zero so you can measure food only. Automatic shut off and easy to keep clean. So glad I went to your website. All OXO products we own are great products that make work so easy and enjoyable.
Written by a customer while visiting oxo.com
Customer Rating
5
Absolute Satisfaction
on September 17, 2023
Posted by: Ron D.
I originally purchased my scale in 2017 and I was very impressed with the operation of it. We relocated in 2019 and I wasn't able to locate the scale when we unpacked, so regrettably I worked with a sub-standard unit from the internet.
Well, I found the OXO scale about a month ago and I was thrilled. It needed new batteries and unfortunately it still didn't work. I was getting an error code that I had no clue what it was. I called OXO and they informed me that the product was unconditionally guaranteed. Imagine my surprise when they replaced it free of charge. Even the postage was on a no charge basis.
Am I satisfied and happy.....you bet I am!
Well, I found the OXO scale about a month ago and I was thrilled. It needed new batteries and unfortunately it still didn't work. I was getting an error code that I had no clue what it was. I called OXO and they informed me that the product was unconditionally guaranteed. Imagine my surprise when they replaced it free of charge. Even the postage was on a no charge basis.
Am I satisfied and happy.....you bet I am!
Written by a customer while visiting oxo.com
Customer Rating
5
Great scale!
on September 22, 2023
Posted by: Susan H.
Love this scale, easy to use, easy to clean. Very functional with pull out display, great range of minimum and maximum weights. Doesn't take a lot of space to store.
Written by a customer while visiting oxo.com
Customer Rating
5
Great product!
on October 13, 2023
Posted by: Barbara V.
I love this scale! It feels substantial, weighs accurately, and is easy to use. The pull-out feature is a bonus!
Written by a customer while visiting oxo.com
Customer Rating
5
Easy to use
on October 14, 2023
Posted by: Monica B.
I love the easy to read display and the pull out feature. It makes weighing items on a dinner plate hassle free. I measure some things in grams and others in ounces. Switching between the two measurements is simple. At first I thought something was wrong when flipping between units until I realized that it also allows for inclusion or exclusion of the larger order of units.
Written by a customer while visiting oxo.com