Customer reviews from oxo.com
OXO - Good Grips 11-Pound Stainless Steel Kitchen Scale with Pull-Out Display - Silver
Average customer rating
4.7
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
144
4 Stars
4
3 Stars
7
2 Stars
5
1 Star
3
Customer Reviews for OXO - Good Grips 11-Pound Stainless Steel Kitchen Scale with Pull-Out Display - Silver
Customer Rating
5
Works perfectly; original replaced promptly
on August 24, 2024
Posted by: Mary S.
[This review was collected as part of a promotion.] Works perfectly; original replaced promptly and free by Oxo when display malfunctioned. Very satisfied.
Written by a customer while visiting oxo.com
Customer Rating
3
Designed for professionals? Annoying for this amateur.
on August 29, 2024
Posted by: Tim
I bought this scale because professional reviewers said this was the best. Well, maybe it is, for them. For this amateur, it's really starting to wear on me.
It's supremely annoying to have the "off" button require holding down the power/tare button for 3 seconds. Maybe if you're a professional chef and never turn off your scale (or pay for your own batteries), this isn't a big deal, but I weigh a couple things and then I'm done with measuring. Either I leave it on (and wait 30! minutes for it to shut itself off), or I waste 3 seconds turning it off. All to save the cost of another button? I'll take the button, please. (It appears OXO used to make a scale with a dedicated button for this, but stopped.)
Where to cut costs, then? I've never once used the "pull out display" feature. I guess if you're a professional chef making 50 servings at once, this could be useful. For an individual making 2 to 4 servings, I don't think I own a bowl big enough for this to ever matter. It's just another loose piece that can more easily get broken over time. (OXO makes a kitchen scale without a pull-out display, and even have a video of someone baking with it, so apparently they don't think it's a big deal.)
Oh, and why is the tare button labelled "zero"? I've never used any electronic scale that used that word. You're just being weird. And why is the unit button labeled "lb/kg"? It technically supports those units but on this size scale you're probably going to be measuring grams or ounces. Again, not bad, but weird. For that matter, why does changing units (something I did exactly once when I bought the scale) have a big central dedicated button, but turning it off (something I do a couple times every day) not get one?
I assume this scale was designed with the "help" of professionals, and so we ended up with a scale that is aimed at professionals. I wish OXO made an amateur version of this.
Written by a customer while visiting oxo.com
Customer Rating
5
11 lb Stainless Steel Food Scale with Pull out Display
on September 2, 2024
Posted by: Jalawn H.
[This review was collected as part of a promotion.] Weigh to go, OXO! My old, stainless steel scale quit working after 8 years. I reached out to the company with low expectations and they stood behind their product! My new scale works well and I am sold on OXO's customer satisfaction focus.
Written by a customer while visiting oxo.com
Customer Rating
5
A great scale from a great company
on September 13, 2024
Posted by: Alice H.
[This review was collected as part of a promotion.] I LOVE this scale! I love the lighted display, the ease of changing from pounds to kilograms, being able to use a larger plate because of the pull out feature, the ease of cleaning. Oxo’s response to my question about the warranty has also has positively impressed me.
Written by a customer while visiting oxo.com
Customer Rating
5
11 lb scale
on September 28, 2024
Posted by: Katrin B.
[This review was collected as part of a promotion.] The best scale. So pleased. I use it several times per day with baking or cooking.
Written by a customer while visiting oxo.com
Customer Rating
5
This was a warranty replacement
on October 1, 2024
Posted by: Jodie W.
[This review was collected as part of a promotion.] This was a warranty replacement for a faulty system which would drain the batteries exceedingly quickly. I haven't had issue so far with the replacement, and I love how the scale functions.
Written by a customer while visiting oxo.com
Customer Rating
5
Great product + very durable!
on October 2, 2024
Posted by: Mary G.
Great product + very durable! Purchased this one for my college -age granddaughter.
Written by a customer while visiting oxo.com
Customer Rating
5
Excellent food scale
on October 15, 2024
Posted by: Lisa N.
[This review was collected as part of a promotion.] I’m so happy with this scale. You can set it so that it subtracts the weight of the container allowing you to accurately weigh the content without the need for additional calculation. Thank you OXO for another easy to use and great product.
Written by a customer while visiting oxo.com