Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 256GB (Unlocked) - Phantom Black
Average customer rating
4.1
(288 Reviews)
Rating breakdown 288 reviews
5 Stars
132
4 Stars
100
3 Stars
25
2 Stars
11
1 Star
20
51%of customers recommend this product.
(
23 out of
45)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 256GB (Unlocked) - Phantom Black
Customer Rating
4
Love the compact design
on March 13, 2023
Posted by: Red7Rubi
[This review was collected as part of a promotion.] I love this phone, I use it for work and personal use. I love the small design when I go out on the town, I can take any purse I want. I love the colors and app options as well as case designs.
Written by a customer while visiting Samsung US
Customer Rating
5
Love to Flip
on March 13, 2023
Posted by: Greenfaery
[This review was collected as part of a promotion.] I have people ask me about my phone and if I would get one again and I say " yes!" I like being able to 'clip' it to the top of my shirt or my pants pocket. Now if it could only be a little lighter!
Written by a customer while visiting Samsung US
Customer Rating
4
Fun phone - great for small pockets
on March 13, 2023
Posted by: Allthe80s
[This review was collected as part of a promotion.] This device has been an unexpected surprise in how useful and convenient it is. The flip feature makes it easier to fit into pockets and carry around without poking the user. It operates smoothly and does well with streaming and calls. The screen on the outside makes it useful for checking the time without getting distracted by notifications.
Written by a customer while visiting Samsung US
Customer Rating
4
I love the size
on March 13, 2023
Posted by: Meeezy
[This review was collected as part of a promotion.] I love Samsung as a whole. I got the flip initially before because of the features and it's nostalgic flip phone design so I could hang up on people. I've had fun using this phone, I love how it fits perfectly in my pocket without being too bulky and taking over the it while leaving room for other things. Great product. Can't wait for the next rendition. They should add a mini stylus to the next one. It would help, seeing that I have big hands and all.
Written by a customer while visiting Samsung US
Customer Rating
5
Flip phone
on March 13, 2023
Posted by: SamsungBuyer
[This review was collected as part of a promotion.] I like the fold up feature. Easier to keep in pocket and not to fall out. Also split screen for apps is a must.
Written by a customer while visiting Samsung US
Customer Rating
3
This product could be better
on March 13, 2023
Posted by: TeeWise
[This review was collected as part of a promotion.] I chose to purchase the Galaxy Z Flip 3 because I was looking for a smaller phone that I could fit in my pocket. Although the screen os nice and you rarely see the crease in the center of the phone, I now have to leave the phone open at all times because the screen will rarely turn on when opened. Hopefully this was corrected with the 4. The camera quality is also not as good as the camera quality on other Samsung devices. All other feature work well.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 15, 2023
Hello TeeWise, we appreciate your feedback on your Samsung Galaxy Z Flip3. If you have ensured the battery is fully charged and have done a forced restart and are still experiencing this difficulty, please reach out to the Samsung Support Team for assistance with further troubleshooting and other options. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great features with a few issues here and there
on March 13, 2023
Posted by: STaylor
[This review was collected as part of a promotion.] I use my Samsung Galaxy z flip 3 mostly for personal use but like to also use it for games and some business as well.
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone but folding screen protector lifts
on March 13, 2023
Posted by: Reninja
[This review was collected as part of a promotion.] So I use my phone for pretty much everything, calls, streaming, mindless scrolling, looking up stuff, etc...and I use it every single day. The phone itself is absolutely amazing... Very cool features including the front screen and the foldability.
The issue I have is that the folding screen protector lifts after a while and it allows tiny crumbs to get in and sit on the screen unless you replace it, which is a bit expensive to do after the warranty has expired. I don't think one should have to pay extra for insurance to cover a known issue with the phone especially when you don't typically need it because you are very careful with your electronics.
I love Samsung and I've been waiting for a foldable smartphone since well before they even became a thing so I definitely had to get one after waiting a few generations, but I am a little disappointed with the screen protector situation. You should be able to take it off and replace it like normal and/or have it replaced at no cost to you if it lifts on its own, which it will eventually do after so many folds no matter how careful you are, which also means that it is a manufacturer issue.
I do still recommend the phone of course... It's super cool and gives you that glorious flip phone clack sound most of us grew up with and it offers convenience of making your phone small enough to stuff in your pocket, but that darn screen protector! *shakes fist in the air*
Written by a customer while visiting Samsung US