Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 256GB (Unlocked) - Phantom Black
Average customer rating
4.1
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
132
4 Stars
100
3 Stars
25
2 Stars
11
1 Star
21
51%of customers recommend this product.
(
23 out of
45)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 256GB (Unlocked) - Phantom Black
Customer Rating
4
Fantastic Flip Phone
on September 12, 2022
Posted by: Supreme
from New York
Expertise:Intermediate
I bought this phone for the Mrs. and she is very satisfied with this device. The Flip3 is a great upgrade to the original Flip and it seems to be holding up very nicely. It has the modern bigger screen and the compact design to not take up much space, which is great for pockets and pocketbooks.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
I don't recommend any folding screen phones.
on September 13, 2022
Posted by: Juliano
from Florida
Expertise:Expert
At 6 to 7 months it started to scratch in the fold. I sent it to Samsung and they replaced the LCD, but when I got the phone back, another LCD problem. So sending it back to Samsung. I don't recommend any folding screen phones.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy Bethany, Social Commerce, September 14, 2022
Hi Juliano,
Thank you for your review of the Samsung Galaxy Z Flip3 5G. We appreciate all feedback as we strive to innovate and improve on the design and functionality of our products. I’ve attached a link to Samsung Care+. They offer Device Protection against drops, spills, cracked screens, and mechanical failure. Plus, you’d have access to Same-day Cracked Screen Repairs at 700+ Samsung authorized locations nationwide. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Flip3 5G. We appreciate all feedback as we strive to innovate and improve on the design and functionality of our products. I’ve attached a link to Samsung Care+. They offer Device Protection against drops, spills, cracked screens, and mechanical failure. Plus, you’d have access to Same-day Cracked Screen Repairs at 700+ Samsung authorized locations nationwide. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Best Phone I Have Ever Had
on October 6, 2022
Posted by: Flip4Life
Expertise:Intermediate
[This review was collected as part of a promotion.] The phone is very pretty and the folding feature is awesome especially when you take group photos! One complaint I have is its short battery life.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I want my Galaxy S series back!!
on October 7, 2022
Posted by: Mandee
from North Pekin, Illinois
Expertise:Expert
I have had this phone for about a year and my dislike for it grows everyday. The indention in the middle of the screen is not only annoying, the touch screen doesn't work there. I will type a text and when I hit send it changes everything to gibberish then sends. The touch screen will randomly stop working. It takes forever to type anything because I hit a letter and it puts a different one (not one that is close on the keyboard). There is more but I'm over fighting this phone to type this. Next time I will wait for my Galaxy S series to be back in stock!
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, October 10, 2022
Hi Mandee,
Thank you for taking the time to review the Samsung Galaxy Z Flip3 5G. We appreciate all critiques as we strive to innovate and improve on our product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. Please reach out to Samsung Support, attached below, for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy Z Flip3 5G. We appreciate all critiques as we strive to innovate and improve on our product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. Please reach out to Samsung Support, attached below, for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
I would flip out if I didn't have my Galaxy Z 3!
on October 17, 2022
Posted by: MEandmyZ
from Los Angeles, Ca
Expertise:Expert
[This review was collected as part of a promotion.] This is my 2nd flip phone I had the 2 version diversion and was so impressed with it that I upgraded when the new model came out I will be getting the 4 soon for my birthday! It's more than just convenient it's super compact it's great for traveling and takes the best pictures with these nice angles that you get when you "FLIP" in 1/2!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Stylish, trendy, eye-catcher!
on October 17, 2022
Posted by: Fahad231
from San Jose, USA
Expertise:Intermediate
[This review was collected as part of a promotion.] It's been almost a year now since I have been using the Flip 3. It's easy to carry and operate. Fits easily in your pocket and palm, both!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 28, 2022
Posted by: Mphone
from Virginia
I've had this phone for almost 6 months and I still love it. I was a little worried about getting it from all the negative reviews, but it still flips smoothly and the crease isn't anymore visible than when I bought it. It's so easy to fold up and slide right into my pocket, and now I can't imagine having a non-folding phone again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
fits anywhere
on December 1, 2022
Posted by: alpha
from PA
Expertise:Expert
my note 10 screen broke and I decided to try something new and I'm happy with my decision
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US