Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 256GB (Unlocked) - Phantom Black
Average customer rating
4.1 out of 5
4.1
(288 Reviews)
Open Ratings Snapshot
Rating breakdown 288 reviews
5 Stars
132
4 Stars
100
3 Stars
25
2 Stars
11
1 Star
20
51%of customers recommend this product. 
(
23 out of 45
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 256GB (Unlocked) - Phantom Black
Customer Rating
1 out of 5
1
Galaxy Z flip3 trash
on January 29, 2022
Posted by: RCaldwell
from North Carolina
Expertise:Expert
I bought this phone in Nov.2021 very excited. 1 month in the phone don't up date, freeze,shut off by itself, or shut off when the battery is hot.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Feels good
on December 13, 2021
Posted by: JakeDG2021
from Los Angeles
Expertise:Expert
Hard to explain but closing down the phone when you don't need it anymore feels good.
Wish samsung finds a solution for the battery.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing my sister bought one two months ago and I
on December 8, 2021
Posted by: Nessasletshealtogether
from Wasilla Alaska 99623
Expertise:Beginner
My sister actually purchased a few months ago and I have used it and looked at it and I really want one so hopefully they get one for Christmas I'm going to put it on my wish list
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Terrible Phone
on November 23, 2021
Posted by: EClayton
Expertise:Intermediate
I have had this phone for about 2 months now and it has to be the worst phone I have ever owned. Please don't waste your money on this thing. The camera quality is terrible, the battery life is awful, I find myself having to charge it multiple times throughout the day. The flipping action is impossible to do with one hand so it's a pain in the butt to open it every time you need it. The facial recognition only works about 25 percent of time. I will definitely be switching to iPhone as soon as I can.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
worst phone ever!!!!
on November 20, 2021
Posted by: Ktravis09
from okc, ok
Expertise:Intermediate
I bought the flip in January of 2021. After using it for 6 months the screen started popping up in the fold and turning black. I mailed it in to get a new screen ( no where in Oklahoma takes walk ins to fix it) took a couple weeks to get it back. I've had it since then and it has already done the same thing again.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than expected!
on November 20, 2021
Posted by: Cesar1999
from Miami, Florida
Expertise:Beginner
I bought this phone because my old phone broke and I really wanted to try it. I had no idea that this phone was going to exceed my expectations! The phone has a great camera, lots of internal storage and when folded is super compact which is convenient. I would totally recommend
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Customer Rating
5 out of 5
5
Design
5 out of 5
5
Features
5 out of 5
5
Performance
5 out of 5
5
Value
5 out of 5
5
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