Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 256GB (Unlocked) - Phantom Black
Average customer rating
4.1
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
132
4 Stars
100
3 Stars
25
2 Stars
11
1 Star
21
51%of customers recommend this product.
(
23 out of
45)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 256GB (Unlocked) - Phantom Black
Customer Rating
4
This phone is small and light to carry.
on March 15, 2023
Posted by: Lagunaconnie
[This review was collected as part of a promotion.] My flip phone is perfect size and light to carry in my purse. Only draw back is battery doesn't last long enough to use all day.
Written by a customer while visiting Samsung US
Customer Rating
2
Good phone until it does not work properly
on March 15, 2023
Posted by: Maxflip3
[This review was collected as part of a promotion.] The zflip 3 is a great phone, small form factor. I use it for personal use. easy to carry. has many cool features such as being as to fold and fit in my hand and able to calland use samsung pay on the cover screen.
Bad thing is, I am sure others have a similar issue, that the screen randomly turns off or does not turn on when you flip the phone open. this happened to me after over a year of use. I cannot send it out for a free repair because the 1 year warranty is over.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 23, 2023
Hello Maxflip3, thank you for your feedback on your Samsung Galaxy Z Flip3 5G. We would be more than happy to assist you in getting a repair to your device. We have a few options for repairs. The Samsung Support Team can assist you with a repair that would potentially have you mail the device to be repaired. If you live near a Samsung Experience Store, you can make a repair appointment with the technicians in the store. If not, you can also take your device to our partner at UBreakIFix for a repair as well. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
UBreakIFix
https://www.ubreakifix.com/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
UBreakIFix
https://www.ubreakifix.com/
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone supper fast
on March 17, 2023
Posted by: FlippingOut
[This review was collected as part of a promotion.] Dislikes is how fast the center on the screen where it folds is cracking and no touch you touch it.
Written by a customer while visiting Samsung US
Customer Rating
4
Z Flip3 phone
on March 17, 2023
Posted by: Pricey
[This review was collected as part of a promotion.] I have've had this phone for awhile now and it's okay as far as stashing it in my back pocket and not worry about it falling out and loosing it. So far it's worked great, but after about 6 months the center (where it folds in half) of the screen has already cracked under normal usage. For me it was hard to get a screen saver on the glass without getting bubbles under the saver when it's folded.
I believe the glass should last longer.
The down size of the phone for me is the weight of it and the thickness of it when it's folded. Plus if you don't have any fingernails good luck in trying to open it. There's no lip to push it open. If it wasn't for my phone cover I have on it and my fake nails I couldn't get it open. And I haven't figured out how to answer it while it's closed. So when it rings and I have no cover on it, then I can't answer the calls fast enough. I'm actually thinking about trading it for the Galaxy S23 Plus, to be honest.
I believe the glass should last longer.
The down size of the phone for me is the weight of it and the thickness of it when it's folded. Plus if you don't have any fingernails good luck in trying to open it. There's no lip to push it open. If it wasn't for my phone cover I have on it and my fake nails I couldn't get it open. And I haven't figured out how to answer it while it's closed. So when it rings and I have no cover on it, then I can't answer the calls fast enough. I'm actually thinking about trading it for the Galaxy S23 Plus, to be honest.
Written by a customer while visiting Samsung US
Customer Rating
4
Fast Phone but Mediocre Battery Life
on March 18, 2023
Posted by: Absolutt
[This review was collected as part of a promotion.] The fold started being more visible in certain light about a year in and the battery is not the greatest. Other than those two things it's been a great phone. Fast and I do love the fold technology.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on March 18, 2023
Posted by: AjpAero
[This review was collected as part of a promotion.] I seem to break my screen about every 2 years. Because the screen is always protected, I should be able to use my phone for many years with no fear of breaking the screen. The screen has excellent Samsung quality resolution. Love this phone.
Written by a customer while visiting Samsung US
Customer Rating
4
Zflip best phone
on March 19, 2023
Posted by: Knickyb
[This review was collected as part of a promotion.] This phone blew me away and I love the flex you get with it
Written by a customer while visiting Samsung US
Customer Rating
5
Best ever phone
on March 19, 2023
Posted by: Dalealan
[This review was collected as part of a promotion.] I use mine to chat with my son
I take pictures 📸 of the parks I go to
I call members of our DAV chapter and get my emails
I take pictures 📸 of the parks I go to
I call members of our DAV chapter and get my emails
Written by a customer while visiting Samsung US