Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 256GB (Unlocked) - Phantom Black
Average customer rating
4.1
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
132
4 Stars
100
3 Stars
25
2 Stars
11
1 Star
21
51%of customers recommend this product.
(
23 out of
45)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 256GB (Unlocked) - Phantom Black
Customer Rating
3
Good but short comings makes doa
on March 14, 2023
Posted by: Samking
[This review was collected as part of a promotion.] The phone is a game changer but the battery and chance of the screen faltering has hampered this device... Overall good but not great!
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 22, 2023
Hi Samking, thank you for your feedback on your Samsung Galaxy Z Flip3. If you believe the battery of your device is not functioning as intended, we are always here to help you troubleshoot. We have provided a link to the Samsung Support Team for your convenience and one on one assistance. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Twitter
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Samsung Support
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Samsung Community
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smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Issues with device
on March 14, 2023
Posted by: Deansphone
[This review was collected as part of a promotion.] Trying to write an email it drops out of the app. Or bad battery life. When playing a game the buttons fail to work and have to reset the phone turn off
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 22, 2023
Hello Deansphone, thank you for your feedback on your Samsung Galaxy Z Flip3. If you haven't done so already, please ensure your devices software is up to date with the latest version. If you have done so and are still experiencing the difficulties you mentioned. Please reach out to the Samsung Support Team, linked below. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on March 14, 2023
Posted by: Naya247
[This review was collected as part of a promotion.] This phone organizes my life! I was switching from an iPhone to and Android so I had a bit of concern about the differences in the OS and if it would be difficult to learn to use. Overall the transition has been great! It is easy to use, easy to pair with my other devices (earbuds and TV), AND Bixby makes using the phone hands free easy as well. I use it for everything. I can easily see myself with this model for the foreseeable future.
Written by a customer while visiting Samsung US
Customer Rating
4
Evolution of Samsung Products
on March 14, 2023
Posted by: Grizzlesquatch
[This review was collected as part of a promotion.] I have always been a Samsung enthusiast, and there was even a time that I gave other products a chance in my life, but they came up short in their development and adaptability in an ever changing world where peoples phones have become a part of who they are.
I use my phone in my day to day to search market places for opportunities, opportunities that require fast connections and the ability to weed out potentially harmful connections. My Samsung products give me a level of security I have not felt anywhere else and although some of my products are older they still out perform other product lines hands down. I feel confident every time I get a new Samsung product that I will be the one to decide when I want to upgrade, and I won't be forced to just because something newer has come out. When I do decide to upgrade I am always amazed at the advancements of products that I am already very pleased with.
I love taking pictures of the great outdoors, I am an avid outdoorsman and off road enthusiast. Being able to take those memories with me everywhere I go and now in unbelievable quality it is easy to be able to relive those moments and share them with others in a way that you can almost feel the moment and the excitement that came with it.
I connect my devices so I am able to view, share, analyze, and use the format that suits the moment effortlessly. From my tablet in my vehicle to my television and sound bar at home. Going from product to product has never been easier.
I use my phone in my day to day to search market places for opportunities, opportunities that require fast connections and the ability to weed out potentially harmful connections. My Samsung products give me a level of security I have not felt anywhere else and although some of my products are older they still out perform other product lines hands down. I feel confident every time I get a new Samsung product that I will be the one to decide when I want to upgrade, and I won't be forced to just because something newer has come out. When I do decide to upgrade I am always amazed at the advancements of products that I am already very pleased with.
I love taking pictures of the great outdoors, I am an avid outdoorsman and off road enthusiast. Being able to take those memories with me everywhere I go and now in unbelievable quality it is easy to be able to relive those moments and share them with others in a way that you can almost feel the moment and the excitement that came with it.
I connect my devices so I am able to view, share, analyze, and use the format that suits the moment effortlessly. From my tablet in my vehicle to my television and sound bar at home. Going from product to product has never been easier.
Written by a customer while visiting Samsung US
Customer Rating
3
Great device when it worked.
on March 14, 2023
Posted by: Aludgoberncement
[This review was collected as part of a promotion.] Enjoyed the phone for a duration of 2 years, until the necessity of having it tethered to a charger. It might be from heavy use since business is done online nowadays. The folding screen has been opened well over the critque's 100k estimation. Only a set of crow's feet on either end and a thin line going down the middle. The phone being paired with a case made by a company based in South Korea, has proven to be durable. The small screen in the front is a nice size, I do wish for more interactive apps for the cover screen.
Response from Samsung USBy Bethany, Social Commerce, March 23, 2023
Hello Aludgoberncement... Thank you for your review of the Samsung Galaxy Z Flip3 5G. We appreciate your thoughts as we continue to innovate and improve on the design and functionality of our products. I've attached some links, as well as a video from our YouTube channel, that should help to increase the battery life of your device. Please reach out to Samsung Support, also below, if we can be of any additional assistance. Thank you for being a valued customer. -Bethany
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Smart Tech + Flip Throwback = True Love
on March 14, 2023
Posted by: WordNerd
[This review was collected as part of a promotion.] I absolutely love my Z Flip 3 5G. It combines Samsung's smart-phone tech with the joy that original flip phones brought to my generation. My phone activity is pretty mundane. I call, text, check email, search the Net, play word games, and occasionally watch videos. I rely on the calendar, alarms, and Samsung Notes. This is my 3rd iteration of a Samsung Galaxy, as I long-ago abandoned the "Fruit" company's phones. This is, by far, my favorite. When folded, it is the perfect size and easily fits in a pocket or slides into purses of all sizes. I love that when receiving a phone call, the phone can remain folded and be answered on speaker. The cover screen provides a clock and access to widgets while the phone remains flipped closed. The only reason I did not assign a 5-star rating is that, after having the phone just under a year, the phone began spontaneously powering off and eventually would not stay on at all. The Samsung-authorized repair shop I went to said that has been a common issue with this phone; contacts behind the screen were misaligning which rendered the phone nonfunctional. A screen replacement remedied the situation. Thankfully my phone was still under its 1-year warranty, but it was frustrating that my phone had failed in less than a year. Hopefully, this will not be a recurring issue. But, troubles aside... People are always noticing my phone and are intrigued by it. I am frequently asked whether I like it, and I always say-- I LOVE it.
Written by a customer while visiting Samsung US
Customer Rating
5
Incredibly Powerful Versatility
on March 14, 2023
Posted by: Avatar
[This review was collected as part of a promotion.] I've owned Samsung devices since they shocked the industry with their S6 Edge+ back in 2016 and haven't considered any other devices since then... This Z Flip 3 is a replacement for my Note10+ and it has so far been an absolute blessing!!! Technologically sophisticated beyond expectations and moving forward I will be "Flipping" for my future phones. Love it!!! Samsung prevails again. 😀
Written by a customer while visiting Samsung US
Customer Rating
5
Foldtastic
on March 14, 2023
Posted by: Purplephone36
[This review was collected as part of a promotion.] I have the Galaxy Z Flip 3 and I absolutely adore it! My favorite feature as suggested in the title is the fold factor. The fold has never impacted game play or ability to scan and adds so much versatility. Video chatting and need to make dinner or create some art? No problem! Simply fold to a ninety degree and set your phone down and continue the call with your chatting persons` face on the top half. To date phones have simply been phones to me, but I love the features of this one. It also takes beautiful pictures and videos. If that didn't sell you, buckle up, this will. Mine is purple, you read that right, gorgeous lavender. If aesthetics are the selling point for you and nothing else, go get yourself a folding purple phone.
Written by a customer while visiting Samsung US