Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 256GB (Unlocked) - Phantom Black
Average customer rating
4.1
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
132
4 Stars
100
3 Stars
25
2 Stars
11
1 Star
21
51%of customers recommend this product.
(
23 out of
45)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 256GB (Unlocked) - Phantom Black
Customer Rating
5
Best there is
on March 13, 2023
Posted by: GingerSnaps
[This review was collected as part of a promotion.] I love this phone! By far the best phone I have ever owned!! Fits perfectly in my pocket. Slim and very functional. Everyone is in shock when I pull it out. I will never get another phone, well unless something should ever happen to this one. I would probably get the exact same one. Samsung is always on my favorite list. You've out done yourself with this one Samsung!! Love Love Love
Written by a customer while visiting Samsung US
Customer Rating
3
Beautiful device, but crease gets bubbles
on March 13, 2023
Posted by: Jlee111111
[This review was collected as part of a promotion.] The product is highly functional in that the folding reduces the device size so that it fits in pockets, bags, and small wireless phone chargers. The phone is able to keep its half open form for a variety of uses thanks to its awesome hinge. However, the folded art creates a hideous crease that needs a screen protector replacement every 6-10 months. The first is complimentary, but the second and on is not. For such a great phone this is such a major downside that I had to dock 2 stars. The phone's battery life and camera is very average for its price point, but the other technologies built into it such as the software and the front screen and the very attractive design makes up for the point loss on that.
Response from Samsung USBy Bethany, Social Commerce, March 22, 2023
Hi Jlee111111... We appreciate you taking the time to review the Samsung Galaxy Z Flip3 5G. We value your input as we continue to innovate and improve on the design and functionality of our products. I've attached some links, and a video from our YouTube channel that should help increase the battery life of your device. Also, an article to help concerning your camera. Please reach out to Samsung Support, also below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Camera modes and settings on Galaxy phones and tablets
smsng.us/Samsung-Support
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Camera modes and settings on Galaxy phones and tablets
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Durable and sturdy
on March 13, 2023
Posted by: Greatdurability
[This review was collected as part of a promotion.] The phone is very durable, light, and camera is great. Phone glitches and I need to sometimes press the power button multiple times for my screen to work. Other than that issue phone works great.
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on March 13, 2023
Posted by: ExtendedReality
[This review was collected as part of a promotion.] The fold makes for convenient storage in my pocket. Despite folding in half it is extremely durable and dependable. Fast processor and very little performance bugs. Extremely customizable. Will probably stick with the z Flip series for a long while.
Written by a customer while visiting Samsung US
Customer Rating
4
Compact space saver
on March 13, 2023
Posted by: Zeta88
[This review was collected as part of a promotion.] I enjoy haveva phone that can be folded to be compact and fit into small pockets and purse. It is a true space saver. I still get questions, "is that a flip phone?", "how does it work?" I was skeptical at first as would the screen look strange. It doesn't and have great optics and functions. My photos are sharp but music sound could be improved. I like and enjoy my flip3 phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Retro flip powerhouse
on March 13, 2023
Posted by: Mcox09
[This review was collected as part of a promotion.] This is one of the first high end devices I have had since the Droid x, and let me tell you it doesn't dissapoint. Being a 90s kid it delivers the retro craving for a flip device ,while also being small and powerful enough to handle anything I throw at it. I live it, and tied with a galaxy watch it is pure simplicity and convince
Written by a customer while visiting Samsung US
Customer Rating
4
Love the compact design
on March 13, 2023
Posted by: Red7Rubi
[This review was collected as part of a promotion.] I love this phone, I use it for work and personal use. I love the small design when I go out on the town, I can take any purse I want. I love the colors and app options as well as case designs.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone for my busy life style
on March 13, 2023
Posted by: h64rice
[This review was collected as part of a promotion.] This is the perfect phone for those on the go but still want to multitask. With dual screen capabilities I can be in a meeting and still scroll through social media of I need to. Small, light and powerful I can run all my apps and worksheets at anytime. I always look cool when I pull out my phone and flip it open. It takes great pictures and videos and with the director mode I can give a narrative to all my videos and people can see my actual reaction.
I can record my podcast and even give you crisp video footage as well. Nothing can beat the Galaxy Flip.
I can record my podcast and even give you crisp video footage as well. Nothing can beat the Galaxy Flip.
Written by a customer while visiting Samsung US