Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 256GB (Unlocked) - Phantom Black
Average customer rating
4.1
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
132
4 Stars
100
3 Stars
25
2 Stars
11
1 Star
21
51%of customers recommend this product.
(
23 out of
45)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 256GB (Unlocked) - Phantom Black
Customer Rating
4
Best phone I ever owned!!
on March 13, 2023
Posted by: Gimp2001
[This review was collected as part of a promotion.] This phone is simply AMAZING! No lag, clear and awesome photos, lots of space, overall awesome!!! The ONLY issue I have and the only reason I didn't give it 5 starts in the battery life. It is terrible! I use my phone as my computer for everything from Text, Talk, Social Media, taking videos and photos and reading emails, surfing the web, and everything in between and the only thing that gets in the way is that the battery dies so unbelievablly fast that it is frustrating!
Written by a customer while visiting Samsung US
Customer Rating
4
Decent phone
on March 13, 2023
Posted by: BKelly
[This review was collected as part of a promotion.] This is my second z flip 3. The first had a software issue out of the box that caused the phone to randomly shut down a few times a day until after 6 months or froze completely. Otherwise it was a very good phone. More robust than you'd imagine based on its construction. This 2nd seems great except the factory provided screen cover is already coming off bear the seam where the phone folds from what seems to be poor adhesive. Speed, storage, function and feel are great. Battery is average compared to other flagship phones
Written by a customer while visiting Samsung US
Customer Rating
5
Unbelievable and unbeatable in specific categories
on March 13, 2023
Posted by: LoveMyFold
[This review was collected as part of a promotion.] This is the most incredible device in its own. Most convenient to carry and easy to convert in big screen benifits. Very meaningful use as a most productive smart phone which make sense as a foldable cell phone. Very creative design and camera is amazing. Even we don't need stand for video call and very helpful to use for professional task specially using emails and MS Office tools.
Written by a customer while visiting Samsung US
Customer Rating
3
Feels like the future
on March 13, 2023
Posted by: JJWAT77
[This review was collected as part of a promotion.] Overall a pretty solid device. Haven't had any issues with the display other than needing to replace the scree protector a couple times due to the fold.
Device runs all apps and games fine and rarely see any slowdowns.
My two issues mainly fall to the battery life and camera quality. Coming from others S series devices both seem lacking.
Response from Samsung USBy Bethany, Social Commerce, March 15, 2023
Hi JJWAT77... Thank you for your review of the Samsung Galaxy Z Flip3 5G. Your feedback is important as we strive to give our consumers the best in design and functionality. I've attached some links that should be helpful with the battery life, and camera of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being the best part of Samsung. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Camera modes and settings on Galaxy phones and tablets
Issues with Camera app on Samsung phone or tablet
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Camera modes and settings on Galaxy phones and tablets
Issues with Camera app on Samsung phone or tablet
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 13, 2023
Posted by: Wolfsin14
[This review was collected as part of a promotion.] This phone is very light, durable (even for my 6yo who plays roblox on it l) I love being able to use the split screen mode or even watch videos with it standing on its own
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome but DELICATE
on March 13, 2023
Posted by: MrsWyant
[This review was collected as part of a promotion.] I love the design and how it fits in my picket perfect but I've had to use insurance twice in the year of having this model for the screen messing up or breaking. The fold area is easily damaged or glitches in the crease. Other than that, I love it, has all the features I love about Samsung Galaxy models.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Portability!
on March 13, 2023
Posted by: GalaxyGirl
[This review was collected as part of a promotion.] This device has amazing portability and power in one! I use my device primarily for mobile gaming and the Snapdragon processor provides a powerful experience, combined with the folding hinge makes this the most convenient and portable smartphone I've had to date!
Written by a customer while visiting Samsung US
Customer Rating
5
Everything
on March 13, 2023
Posted by: Favblue
[This review was collected as part of a promotion.] I use my phone for EVERYTHING, streaming, games, social media. I have many galaxy items, and love them all. I have the active watch, samsing buds 2, the flip 3 and the tablet. Im a fie hard Samsung user.
Written by a customer while visiting Samsung US