Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 256GB (Unlocked) - Phantom Black
Average customer rating
4.1
(288 Reviews)
Rating breakdown 288 reviews
5 Stars
132
4 Stars
100
3 Stars
25
2 Stars
11
1 Star
20
51%of customers recommend this product.
(
23 out of
45)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip3 5G 256GB (Unlocked) - Phantom Black
Customer Rating
5
Flashy and convenient to carry
on March 13, 2023
Posted by: AkashKumar
[This review was collected as part of a promotion.] Flashy and convenient to carry. Decent battery and camera. Screen is safe from damage
Written by a customer while visiting Samsung US
Customer Rating
3
Great Phone with 1 Flaw
on March 13, 2023
Posted by: Tinkabell
[This review was collected as part of a promotion.] I love the phone and the folding capability, but the screen gets little scratches where the fold is. When you are viewing the whole screen, you can see them.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 15, 2023
Hi Tinkabell, thank you for your feedback on your Samsung Galaxy Z Flip3. We would be more than happy to assist you with a repair to the display of your device. We have included a link to the warranty information available as well as the Samsung Support Team who can work with you direclty on the whole process of your repair. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Unfortunately, the fold is getting worn.
on March 13, 2023
Posted by: cause415
[This review was collected as part of a promotion.] I guess I should have seen it coming. Hopefully, several models from now this won't be an issue. But for now, the flip fold wear is real. Just before the year mark I had to remove the film as it was cracked. Now 3 months later and the actual screen has the same wear marks, but thankfully no cracking yet.
Response from Samsung USBy Bethany, Social Commerce, March 21, 2023
Hello... We appreciate you taking the time to review the Samsung Galaxy Z Flip3 5G. We value your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached the link to Samsung Repair Services. They are often able to accommodate in home and walk-in services for your convenience. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Samsung | uBreakiFix
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Written by a customer while visiting Samsung US
Customer Rating
5
Motorcycle friendly!!
on March 13, 2023
Posted by: JerseygirlinCali
[This review was collected as part of a promotion.] I have lost so many phones over the years by slipping it into my vest pocket right before a ride. The folding feature of this samsung keeps it from bouncing out of my pocket at 80 mph! This is a clever little phone that can keep up with all the big boys!!
Written by a customer while visiting Samsung US
Customer Rating
4
The product is great
on March 13, 2023
Posted by: jyael93
[This review was collected as part of a promotion.] I have used this phone for about a year now. Love it, did not have any issues with it till the later part where I could no longer flip my phone. I am unable to get my device resolved anywhere. But overall, a good phone. Love the color, features and how simple and compact it is.
Written by a customer while visiting Samsung US
Customer Rating
4
Love my flip phone for the most part
on March 13, 2023
Posted by: LuvMyFlip
[This review was collected as part of a promotion.] I've had this phone for a little over a year and I love so many things about it. I love how they pics are so much better than on the iPhone. Of course the unique flip design draws attention. The ease of standing the phone up when half opened is great. The only con I have about this phone is the crease that started coming up on the built in screen protector a little after a year. My mom has the same phone and hers started coming up months ago. So the screen does look bad when it's lifting.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on March 13, 2023
Posted by: FlipNation
[This review was collected as part of a promotion.] Love the flip phone. Love how it is compact and fits much better in pockets.
Written by a customer while visiting Samsung US
Customer Rating
5
Flexible device
on March 13, 2023
Posted by: Girlmom2
[This review was collected as part of a promotion.] I absolutely adore my phone and it's very flexible and nice!! It hasn't given me no issues at all!
Written by a customer while visiting Samsung US