Customer reviews from belkin.com
Belkin - USB Swivel Surge Protector Charger, 3 AC Outlets, 2 USB Ports, 918J Surge Protection, LED Indicator, Travel - White
Average customer rating
3.7
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
11
4 Stars
5
3 Stars
4
2 Stars
2
1 Star
4
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Belkin - USB Swivel Surge Protector Charger, 3 AC Outlets, 2 USB Ports, 918J Surge Protection, LED Indicator, Travel - White
Customer Rating
5
A must have for travelers
on May 15, 2017
Posted by: LAnnister
from Québec, Canada
I have been using this for a few years now while travelling. It has been very useful and can be used across the world with just the proper adapter plug. I like that the plug itself rotates which facilitates its use in hotel with weird placed electrical outlets. The only minor issue I have, is that I would like for the plug itself to be able to fold in, making packing it easier. I am not sure it is feasible with the rotating plug?
Written by a customer while visiting belkin.com
Customer Rating
5
Well you’re going to carry a charger anyways.....
on December 22, 2018
Posted by: MickySFV
from Los Angeles, Ca
I grabbed this because I’m always on the go and more often than not, have multiple high drain devices that I need to power throughout my day, the added benefit of being able to charge my iPhone X and Apple Watch 3 just makes this the perfect on the go charger I’ve seen!!!
Written by a customer while visiting belkin.com
Customer Rating
5
Convenient and easy to use.
on October 5, 2016
Posted by: mtnskier
from Southern Calif
This product is terrific. On board ship we only had one outlet to charge devices and limited space. The swivel plug was a life saver. It handled all our various device chargers. 2 improvements I would like to see are: accept dual voltage 120/240V and a 'fold in' plug.
Written by a customer while visiting belkin.com
Customer Rating
1
Initial Review - Rotation
on December 11, 2018
Posted by: Ken1211
from Davis, CA
The product arrived today - Surge Protector Model no. BST300bg. I have not used it yet, but I did try the prong rotation; which is why I ought it. There were no instructions packaged with the product. I saw the rotation icon next to a white button-looking piece, so I pushed. I could not budge the prongs. So I went to the Belkin web site. Through reading customer reviews, my guess was confirmed that the white thing is the prong lock. I also read reviews stating other folks also had problems rotating the prongs. Following one reviewers tactic, I used a blunt tool to exert more pressure on the button. Well, the button went down and the prongs rotated. As a "bonus", the button stayed down in a lopsided sort of way, but now, I can rotate the prongs at will.
I plan to update this review after used the device in its intended purpose.
Response from belkin.comBy Belkin , Customer Support , December 12, 2018
Hello Ken1211,
We appreciate your letting us know about this matter. Should you need our assistance, please don't hesitate to tap us at BelkinCares@belkin.com; we'll have our Product Experts assist you. Include your phone number and the link to this post for our reference.
Regards,
Princes
Belkin Support
We appreciate your letting us know about this matter. Should you need our assistance, please don't hesitate to tap us at BelkinCares@belkin.com; we'll have our Product Experts assist you. Include your phone number and the link to this post for our reference.
Regards,
Princes
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
how can you call 120v only device a "travel" item?
on April 5, 2017
Posted by: xtoph
from Seattle, WA, United States
had to check three websites to confirm (here in the review comments) that this is not for use with 220-240 outlets... which makes it useless for any of the travel I do.
should list this clearly in the specifications, and/or add a model for world travel.
should list this clearly in the specifications, and/or add a model for world travel.
Response from belkin.comBy Belkin, Customer Service , April 9, 2017
Hi, xtoph,
Your feedback is greatly appreciated. The SurgePlus USB Swivel Charger is designed for domestic travel within the US, and not recommended for 220-240 outlets.
For queries and assistance, feel free to contact us directly at BelkinCares@belkin.com.
Jay
Belkin Support
Your feedback is greatly appreciated. The SurgePlus USB Swivel Charger is designed for domestic travel within the US, and not recommended for 220-240 outlets.
For queries and assistance, feel free to contact us directly at BelkinCares@belkin.com.
Jay
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
Good, Not Great;; Only Works With 12
on July 7, 2017
Posted by: mperk720
from New Jersey
This works well as a small travel-sized plug extender. The drawback is you can't use it outside the U.S. or anywhere that uses higher voltage electricity. All of my plug-in chargers can take up to 240 volts, but this item is only good for 120 volts.You won't see that on Belkin's site or on Amazon (where I bought mine) If I had realized this device can only handle 120 volts I would not have bought it. Wanted something that is more versatile and can be used for international travel. The other thing to know is that turning the plug portion to match up with the wall outlet is difficult and takes a lot of strength. If you have weak hands, this might not be for you.
Response from belkin.comBy Belkin, Customer Support , July 7, 2017
Hi Mperk720,
Thank you for sharing your feedback with us. It’s true that the Belkin SurgePlus 3-Outlet Mini Surge Protector is rated at 120V so using it outside the US is not recommended. If we can be of any assistance, please don’t hesitate to reach out to us at BelkinCares@belkin.com anytime. Include your contact details and the link to this review for our reference.
Rechel
Belkin Support
Thank you for sharing your feedback with us. It’s true that the Belkin SurgePlus 3-Outlet Mini Surge Protector is rated at 120V so using it outside the US is not recommended. If we can be of any assistance, please don’t hesitate to reach out to us at BelkinCares@belkin.com anytime. Include your contact details and the link to this review for our reference.
Rechel
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Plug does not rotate
on October 9, 2016
Posted by: Tim B
from Olathe, KS, United States
I just got the Surge Plus. I push on the button on the back side as far down as it will go. While holding the button down, I try to rotate the plug. The plug will not move.
Response from belkin.comBy Belkin, Customer Support, October 10, 2016
Hi, Tim,
The plug should rotate while you're holding and pressing the white button. It appears that you've got a faulty unit. If the product is still within the retailer's warranty, we suggest that you return it back to them for a replacement. Please don't hesitate to reach out to us at BelkinCares@belkin.com if you encounter any challenges with their replacement process. Include your contact details and the link to this review for our reference.
Kristine
Belkin Support
The plug should rotate while you're holding and pressing the white button. It appears that you've got a faulty unit. If the product is still within the retailer's warranty, we suggest that you return it back to them for a replacement. Please don't hesitate to reach out to us at BelkinCares@belkin.com if you encounter any challenges with their replacement process. Include your contact details and the link to this review for our reference.
Kristine
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Seems like a good idea - but . . .
on June 3, 2016
Posted by: Deacon
from Atlanta, GA, United States
Directions do not clearly describe or show how USB ports are to be used; the "cables" (one only in package) provided are for a unknown device device. Diagram suggests the two USB outlets are different and have different purposes. Not going to chance "bricking" my mobile devices by using the USB ports.
Response from belkin.comBy Belkin, Belkin Support , June 5, 2016
Hi Deacon,
Your feedback on our product is appreciated and we’ll relay this to the Marketing team. The two USB ports (2.1A combined) are used for charging tablets, smartphones, and other mobile devices. They cannot be used as a USB hub or to transmit data.
Should you have something else you want to share with us or if you need our help, you can drop us an email at BelkinCares@belkin.com anytime. Please include your contact details, location, and the link to this review.
Belkin Support
Your feedback on our product is appreciated and we’ll relay this to the Marketing team. The two USB ports (2.1A combined) are used for charging tablets, smartphones, and other mobile devices. They cannot be used as a USB hub or to transmit data.
Should you have something else you want to share with us or if you need our help, you can drop us an email at BelkinCares@belkin.com anytime. Please include your contact details, location, and the link to this review.
Belkin Support
Written by a customer while visiting belkin.com