I have been using the warming rack as recommended on the Weber web site to keep the cooked items warm while finishing cooking other items. I turn the back burner to its lowest setting and place the cooked items on the rack which does the job nicely.
Always a pleasure to get my original Weber parts. I've kept my 2002 Weber Genesis Silver 'C' with cast iron grates going for 17 years now. Starts up on the first press of the igniter button every time. Had to replace my warmer rack to get ready for corn-on-the-cobb season.
I am trying to return the rack and no one at Weber has responded to my request
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills , May 30, 2020
Hi John! We are sorry to hear about this and would like to make things right for you. We have gone ahead and contacted you via email to assist. Thanks!