Customer reviews from startech.com
StarTech.com - Mini USB Bluetooth 4.0 Adapter, 50m (165ft) Class 1 EDR Wireless Dongle
Average customer rating
2.3
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
4
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
9
Customer Reviews for StarTech.com - Mini USB Bluetooth 4.0 Adapter, 50m (165ft) Class 1 EDR Wireless Dongle
Customer Rating
1
No 50 meters
on June 11, 2020
Posted by: Stef
After 10 meters it was done with the sound or voice. No 50 meters at all.
Response from startech.comBy Stacey, Customer Service, June 12, 2020
Hello,
I'm sorry to hear of your issues with the USBBT1EDR4. Bluetooth performance will vary based on your environment, especially if there are walls or obstructions causing interference. We provide lifetime technical support with all of our products so one of our team members will reach out directly to offer assistance.
I'm sorry to hear of your issues with the USBBT1EDR4. Bluetooth performance will vary based on your environment, especially if there are walls or obstructions causing interference. We provide lifetime technical support with all of our products so one of our team members will reach out directly to offer assistance.
Written by a customer while visiting startech.com
Customer Rating
1
Drivers don't work
on October 16, 2019
Posted by: fix your product
I purchased this, it's relatively pricey, but something I wanted regardless. but according to this item, which I purchased, I don't have the proper licensing to use this device, that I purchased. And apperantlly its a common issue as well, unacceptable.
Response from startech.comBy Matt, Customer Support, October 18, 2019
We always try to ensure our customers have exceptional experiences with us and our products and we apologize that you are not satisfied with our USBBT1EDR4. If you're receiving this error after installing drivers for the adapter from a CD, we recommend uninstalling the drivers as this adapter is native in Windows and should work without any extra software or drivers being installed. We'd be happy to help you get this working if you require any assistance. You can contact us directly at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Written by a customer while visiting startech.com
Customer Rating
2
Manual Driver install
on May 1, 2019
Posted by: gomi
Windows 10 couldn't find the proper drivers for the adapter and Startech didn't have driver download for product on website. I had to use the CD. The CD installer failed to install the drivers for the adapter and I had to use device manager to point to the CD to install the drivers.
Response from startech.comBy Matt, Technical Support, May 10, 2019
Thank you for your review, we're sorry to hear our USBBT1EDR4 proved difficult to install on your computer. We do expect this adapter to install automatically in Windows 10. Should you have any issues with this adapter in the future, we have Technical Advisors available 24 hours a day, 5 days a week to provide support. We can be reached using the contact information at the top of the webpage.
Written by a customer while visiting startech.com
Customer Rating
2
Key get more than 30 feets
on April 27, 2017
Posted by: BenB
I bought this 2 days ago to connect my headphones to my computer and I can't get further than 30 feets.
I tought maybe it was my headphones so I tried with my phone and it's the samething.
someone wrote that it was unidirectional so I tried to align the "signal" with me.
Same results.
I used a usb extender... tought maybe it was the issue so I removed it. same thing.
I tought maybe it was my headphones so I tried with my phone and it's the samething.
someone wrote that it was unidirectional so I tried to align the "signal" with me.
Same results.
I used a usb extender... tought maybe it was the issue so I removed it. same thing.
I tried to put the dongle higher so it wouldn't cause interference with my computer... same result.
For now, I'm a bit disapointed of the product.
It says 165 feets... I know it's probably on a straight line with nothing in between... but 30 feets... well not far...
For now, I'm a bit disapointed of the product.
It says 165 feets... I know it's probably on a straight line with nothing in between... but 30 feets... well not far...
Written by a customer while visiting startech.com
Customer Rating
5
Works perfectly with my Mac Pro Tower (Mid-2012)
on March 26, 2017
Posted by: WBCilliers
I bought the Bose QC35 wireless headphones and could not connect to my older Mac Pro. Turns out the Bose QC35 required Bluetooth 4.x, and the Mac Pro has Bluetooth 2.1. So I bought this adapter and it worked like a charm. I can now connect to my iPhone 6S and switch to the Mac Pro easily.
Written by a customer while visiting startech.com
Customer Rating
5
Excellent Device
on March 8, 2016
Posted by: MG2240
This is a very good product. The driver software is very comprehensive and reliable.
A big advantage is that it supports wake up from sleep function for keyboard/mouse devices. This is the first adaptor I have come across which includes this function.
So far have not found any disadvantages or problems.
A big advantage is that it supports wake up from sleep function for keyboard/mouse devices. This is the first adaptor I have come across which includes this function.
So far have not found any disadvantages or problems.
Written by a customer while visiting startech.com
Customer Rating
4
a few surprises
on January 17, 2016
Posted by: allthunbs
we defined a requirement for a small computer and purchased an ASRock BeeBox n3000. this design lacks substantial punch when it comes to distance for the built-in Bluetooth. the beebox is attached to a 42" 1080p TV as the primary display. since this TV could be used with a sickbed, it was determined that a Bluetooth keyboard and mouse were desirable. the distance was beyond the capabilities of the BeeBox. I purchased this dongle specifically to handle the distance problem and it works as intended. there are a few things that have proven desirable, the driver software installs a second bluetooth control panel in the computer. this allows you to use speaker support close to the computer and keyboard and mouse further from the computer. there is also another complication. the dongle is directional. make sure you test the directionality of the dongle before fixing your installation. I can find no documentation that indicates what the radiation pattern is. this is good for personal security but not so good when you want to cover a wide area, i.e. a large back yard with a working gazebo.
I hope this helps.
Written by a customer while visiting startech.com
Customer Rating
5
USBBT1EDR4 is a very good product.
on April 10, 2015
Posted by: BigMacPoppa
Mini USB Bluetooth® 4.0 Adapter is a fantastic product! Better working range than other Bluetooth receivers/transmitters. Works great with Sony MDR-10R after checking ALL of the configuration for USBBT1EDR4. You MUST install ONLY the last version of the CSR Harmony software; if you have an older version installed, you MUST uninstall the older version first. The new version unfortunately does not include drivers for all of the older transmitters and you can't have more than one version installed at the same time.
I highly recommend this product.
I highly recommend this product.
Written by a customer while visiting startech.com