Customer reviews from startech.com
StarTech.com - Mini USB Bluetooth 4.0 Adapter, 50m (165ft) Class 1 EDR Wireless Dongle
Average customer rating
2.3
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
4
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
9
Customer Reviews for StarTech.com - Mini USB Bluetooth 4.0 Adapter, 50m (165ft) Class 1 EDR Wireless Dongle
Customer Rating
1
Doesn't work with Server 2022
on January 15, 2025
Posted by: Witchdoc
Despite what is advertised this does not work with Server 2022. I spent about an hour with a StarTech tech in a chat session trying to get it to work and we couldn't. The final conclusion is that I have to upgrade to Server 2025 which has full BlueTooth compatibility.
Response from startech.comBy Lukas, Customer Support, February 12, 2025
Thank you for taking the time to leave a review for our USBBT1EDR4. We are sorry to hear that you experienced difficulty with our Bluetooth adapter. While USBBT1EDR4 is compatible with Windows Server 2022, Bluetooth and Wireless capabilities are not supported by default in Windows Server operating systems and require additional features to be installed from Microsoft. We apologize for the confusion and any inconvenience.
Written by a customer while visiting startech.com
Customer Rating
1
does not work with Mac
on March 16, 2024
Posted by: dave2112
advertised as plug and play with Mac, does not work at all. Very disappointed
Response from startech.comBy Customer Support, March 19, 2024
Thank you for taking the time to leave a review for our USBBT1EDR4. We are sorry to hear that you experienced difficulty with USBBT1EDR4 as this is not expected behavior for our bluetooth adapter. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
1
Does Not Work On My Mac
on June 11, 2023
Posted by: MR SMITH
Does not work on my 2013 Mac running 10.14 Mojave, even though Startech says it should. I followed all the instructions (i.e. switching off bluetooth, inserting dongle, switching back on Bluetooth), but the dongle was not recognised. I also tried using BluetoothExplorer, but the dongle still did not work. Very disappointing.
Response from startech.comBy Lukas, Customer Support, June 16, 2023
Thank you for taking the time to leave a review for our USBBT1EDR4. We are sorry to hear that you experienced difficulty with USBBT1EDR4 as this is not expected behavior for our Bluetooth adapter. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
1
Where is the driver to downlod}
on May 8, 2023
Posted by: nicknick
This is impossible to take on to page drivers and download and drivers and there is nothing to download but txt and pdf files
Response from startech.comBy Lukas, Customer Support, May 9, 2023
Thank you for your review of USBBT1EDR4. We do expect the drivers for this Bluetooth adapter to install automatically when used with a compatible operating system. We provide lifetime technical support with all of our products so one of our team members will reach out directly to offer assistance.
Written by a customer while visiting startech.com
Customer Rating
1
Dongle and Big Sur
on June 22, 2022
Posted by: tim46
Hi,
I recently buy this dongle but I can't connect it. I disconnect BT, I plug the dongle and I reconnect but nothing happen.
Any ideas?
Tim
Mac Mini 2018 Big Sur
I recently buy this dongle but I can't connect it. I disconnect BT, I plug the dongle and I reconnect but nothing happen.
Any ideas?
Tim
Mac Mini 2018 Big Sur
Response from startech.comBy Atha, Customer Support, June 22, 2022
Thank you for taking the time to leave a review for our USBBT1EDR4. We are sorry to hear that you experienced difficulty with our USBBT1EDR4 as this not expected for our Bluetooth adapter. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
1
Device Drivers not local/not installed -
on May 16, 2022
Posted by: Razz
Device Drivers not local/not installed and manual driver installation not possible as there are no drivers on the webpage. Not useable.
Response from startech.comBy Atha, Customer Support, May 18, 2022
Thank you for taking the time to leave a review for our USBBT1EDR4. We are sorry to hear that you experienced difficulty with USBBT1EDR4 as this is not expected behavior for our USB Bluetooth adapter. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
5
Fixed My Mac Bluetooth Frustration
on October 2, 2021
Posted by: Chris m
I have a 2019 Mac Mini that always had weak bluetooth reception for my mouse & keyboard. I bought is as "refurbished" and this is probably why someone returned it in the first place. Anyway, to get to the point, I ordered 4 solutions from Amazon and this Mini USB adaptor was the only device that fixed my problem. I'm using that same keyboard & mouse to type this review. Even though there wer no instructions on the device, I did plug it in, turn off the Bluetooth reception in the Mac Settings, used a wired mouse to turn Bluetooth back on again and it has worked perfectly for the past 3 weeks. My frustration has ended!!! Thanks StarTech!
Written by a customer while visiting startech.com
Customer Rating
1
Does not work with masOS 10.14
on June 28, 2020
Posted by: Alex28
iMac 2013, mac Mini 2020. System recognizes it, but it cannot connect to any BT devices, simply times out.
I use BT Explorer (comes with Xcode) to switch between Mac's built-in BT chip and one. Mac's had no problems connecting to same devices.
Was hoping to use it instead of Mac Mini's built-in BT as it is too weak.
Written by a customer while visiting startech.com