Customer Reviews for APC - 9VAh UPS Replacement Battery Cartridge #109 - White
Customer Rating
5
It works
on November 20, 2015
Posted by: Nobody
from Western WA
The UPS that I bought this battery for is around 6 years old, and it still works as expected. They say to replace the battery every 3 years, but this is the first time I've replaced this battery. I hope this replacement lasts as long as the original!
I ordered this to replace the dead battery in my 7 year old UPS. The package arrived promptly and the installation was straightforward. After the installation, the UPS is back to peak performance. Disposal of the old battery was just as easy with the return to APC.
Opened the battery compartment slid out the old battery connected the new battery and slid it back in. Plugged the unit back in and the battery charged and the UPS was back in service.
Great battery! The original lasted for several years -- as we get many power outages here in Alaska during the winter months. This replacement installed without a hitch, and works fine. Delivery was fast and dependable.
I have several APC UPS units in my house. I protect not only my computers but all sensitive electronics with them. A few years ago we had lightning strike a tree outside our house. Nothing in our house was damaged. Interestingly, computers TVs and other devices were damaged up to a mile away. Thank you APC
I've ordered 3 of these battery replacements and they have performed perfectly. Opened the battery compartment slid out the old battery connected the new battery and slid it back in. Plugged the unit back in and the battery charged and the UPS was back in service.
The new battery that I received from APC was manufactured over 2 years ago, 08-05-2012. I don't know how this will affect it's performance. When I buy a new car battery, it's manufactured date is only a few months old.
In addition, there are a lot of minor scratches, on the bottom of the new battery, indicating it's been installed/uninstalled multiple times.
I have not contacted APC customer support yet but am just responding to their e-mail requesting a review.
No, I would not recommend this to a friend.
Response from apc.comBy APC Product Support, CCC, October 17, 2014
Thank you for bringing this issue to our attention and we apologize for any inconvenience it may have caused. We would appreciate it if you could contact an APC support team at your earliest convenience. It will be helpful for us to know if this was a new purchase or a new battery sent as a warranty replacement. We have chat services available through our support site and you may also email us directly at esupport@apc.com.