Customer reviews from apc.com
APC - 9VAh UPS Replacement Battery Cartridge #109 - White
Average customer rating
4.4
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
66
4 Stars
12
3 Stars
2
2 Stars
5
1 Star
7
89%of customers recommend this product.
(
77 out of
87)
Customer Reviews for APC - 9VAh UPS Replacement Battery Cartridge #109 - White
Customer Rating
5
Highly recommend APC battery replacement
on March 11, 2026
Posted by: Terri R.
OEM battery. Great performance and reliability. Free recycling of your old battery. APC by Schneider is a leader in the industry.
Written by a customer while visiting apc.com
Customer Rating
5
Genuine RBC - wonderfully made.
on November 20, 2025
Posted by: ETGUSA
[This review was collected as part of a promotion.] Nothing like having a small amount of these in stock for swap-out's and failures, which are rare. Highly recommended where indicated.
Pros: Easy to Perform Maintenance, Good Value, High Quality, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: rrrs
from northwest
Verified Purchase:Yes
I have purchased a fair share of 3rd party brands of Replacement batteries and have discover that the APC battery perform better and last longer.
Pros: High Quality, High Confidence Level in 24/7 Uptime
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: Long time user
Verified Purchase:Yes
Easy to order, replace and then to return the old one.
Written by a customer while visiting apc.com
Posted by: idot
from Florida
Verified Purchase:Yes
No problems with APC batteries, ever. They fit well, have all the cables, and do not boil over like the cheap replacements always do. Install it & forget it. Better things to worry about, knowing your data and workflow are protected.
Pros: High Confidence Level in 24/7 Uptime
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: jusjeff
Verified Purchase:Yes
Worst arrival ever! Box arrived was nearly disintegrated, battery had the UPS truck dirt all over it but did not appear to be damaged.
Written by a customer while visiting apc.com
Posted by: J Wong
from Alberta, Canada
Verified Purchase:Yes
The battery didn't really seem to last anywhere near as long as it should have, I think the self test showed it could run about 10 mins right after I replaced it, but it rapidly dropped down to 5 mins after half a year and the self test started warning I should replace the battery again. I've gotten new batteries several times and the quality has become worse with every replacement since the original one that came with the UPS gave 25 min runtime originally. Ultimately the battery is for a UPS model that's no longer supported, but it's kind of crappy a brand new replacement seems to have run down so quickly.
Pros: Easy to Perform Maintenance
No, I would not recommend this to a friend.
Response from apc.comBy CCC, May 31, 2023
Thank you for you for taking the time to review our battery. I am sorry to hear that you ran into issues with the battery. It could very be that the age of the UPS is effecting how long the batteries last in it as well. If you are still having issues with the battery please do not hesitate to reach out to an APCbySchneider support team. For fastest service please click on the Contact us button.
Written by a customer while visiting apc.com
Posted by: Dave F
from Nova Scotia
Verified Purchase:Yes
Wiring a little sketchy. Had to make repairs to new product to keep it charging to max so I could start to rely on it. At first before I found the problem, the unit was sending signals warning that the battery was not charging.
Cons: Too Expensive
No, I would not recommend this to a friend.
Response from apc.comBy CCC, May 31, 2023
Thank you for taking the time to review our battery. I am sorry to hear that you received a damaged product. At your convenience I recommend reaching out to an APCbySchneider support team. For fastest service reach out to us via chat by clicking contact us.
Written by a customer while visiting apc.com