Customer reviews from apc.com
APC - 9VAh UPS Replacement Battery Cartridge #109 - White
Average customer rating
4.4
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
66
4 Stars
12
3 Stars
2
2 Stars
5
1 Star
7
89%of customers recommend this product.
(
77 out of
87)
Customer Reviews for APC - 9VAh UPS Replacement Battery Cartridge #109 - White
Posted by: ATman
Verified Purchase:Yes
I bought this as a replacement battery for my APC Back-ups RS. I only gave 4 stars because there are 2 batteries and they should come shipped as one(2-sided adhesive in between them), but the packaging wasn't strong enough for them and they came 'loose'. But no damage to the batteries and they are working great.
Pros: High Quality
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: Linda
from Pittsburgh, PA
Verified Purchase:Yes
this was a replacement for one that had died. It is a great replacement to keep an older UPS going. They allow us to recycle the lead acid battery at no cost, too!
Pros: Energy Efficient, Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, Fast, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: wilsoncpa
Verified Purchase:Yes
Good results with the replacement battery as I had previously with other batteries.
Pros: Energy Efficient, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: LRGLAWTON
from Lawton, OK
Verified Purchase:Yes
I’ve had the product for several years and it continues to perform flawlessly.
Pros: High Quality, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
1
Batteries failing quickly
on September 12, 2018
Posted by: Boris
from Milwaukee, WI
I have 2 units that use this replacement battery. I replaced one battery 8/16, another battery 10/16, another battery 10/17 and now another 9/18. I don't know which units were bad, but obviously the batteries are failing quickly.
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
5
Great Product
on November 7, 2017
Posted by: Warpigs1313
from Chicago, IL, USA
Another great APC product. Works as advertised and my clients have been very happy with it.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
1
Lasted only a year-and-a-half
on October 31, 2017
Posted by: Zapt
from AZ
Although the expected life of this battery is 3-5 years, it’s only warranted for ONE year. As a result, it looks like I’ll be stuck for another. Compared to the original battery and the previous replacement, this one was a major disappointment.
No, I would not recommend this to a friend.
Response from apc.comBy APC Product Support, CCC, November 2, 2017
Thank you for taking the time to review our APCRBC109 battery cartridge. We appreciate the feedback and were sorry to hear about this issue. The normal life of the battery should be anywhere from 3-5 years depending on battery usage, load percentage and operating environment. If you have not already, please contact APCbySchneider support for further assistance. We can run through some tests and see if we can identify what caused this battery to fail prematurely. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
Written by a customer while visiting apc.com
Customer Rating
5
does what it should
on November 30, 2015
Posted by: Rose
I've had a BR1500LCDI backup for several years, and it recently started having the fan running a lot and making buzzing noises. It turns out the original battery was still in the backup after 6 years, with an expected lifespan of 3. Replaced the battery in about 5 minutes and the UPS is working as normal. I hope next time I'll remember to change it before it starts to fail!
I would recommend this to a friend!
Written by a customer while visiting apc.com