The battery arrived faster than I expected. It was the exact duplicate of my dead battery and was easy to connect the cables and re-install it back into place into my unit. The lights and display came right back on and so far it is doing the job just fine. There were easy instructions included for installation and recycling the old battery for disposal. Our local dump has battery recycling, too, so I took my old one there for recycling rather than mailing it back in the box as the instructions said I could do. A very easy company to deal with. I'll know where to buy my next one after this one dies. I was glad that it was not some off-brand or generic battery when it arrived. I would recommend this product to anyone with a dead battery.
Pros: Energy Efficient, Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, Fast
Prompt and correct delivery of replacement battery with recycle of old units
Pros: Energy Efficient, Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, Fast, Good Vendor Support, High Confidence Level in 24/7 Uptime
As of right now the replacement battery seems to be working fine. only gave it 3 stars because of the really bad packaging job.. When it shows up dented and looks like someone dumped sawdust all over it.. i tend to think twice about it.. No cracks on the battery that's a plus and the paperwork on the battery itself showed good data so lets give it an try..
I have many UPS's around my house so often buy replacement batteries. In my experience APC brand batteries always outlast and are more reliable than cheaper competitor's batteries. I've learned that paying a little more for real APC brand pays off in the long run for me.
Pros: Easy to Perform Maintenance, High Quality, High Confidence Level in 24/7 Uptime