Customer reviews from startech.com
StarTech.com - Dual USB 3.0 Hard Drive Duplicator Dock - Black
Average customer rating
3.6
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
5
4 Stars
2
3 Stars
2
2 Stars
1
1 Star
2
Customer Reviews for StarTech.com - Dual USB 3.0 Hard Drive Duplicator Dock - Black
Customer Rating
3
Good , but no rooms for a SSD Caddy ...
on March 30, 2020
Posted by: T hor S tang
I bought this today(March 2020) and it seems to work fine, except one thing.. I use it with a SSD Caddy(Thin plastic Cover around it to the Atomos Ninja V (Video-recorder), so I have to remove the Caddy everytime I take a Backup. I think a SSD-Caddy is very common used for videorecorders, is there a trick to fix this problem..?
Response from startech.comBy Matt, Customer Support, April 1, 2020
We apologize for the difficulties you're experiencing with our SDOCK2U313R. The drive slots in this duplicator are large enough for 3.5" drives so it should fit an SSD with a small case. However, due to the placement of the SATA connector in the duplicator and the way SATA drives are manufactured, there won't be any space for a case along the bottom of the drive. This is standard for stand-up duplicators like the SDOCK2U313R as it ensures that drives do not move when being accessed. If you're just trying to access the data on an SSD, using a USB to SATA adapter such as our USB3S2SAT3CB may be a better solution so you don't need to remove the caddy.
Written by a customer while visiting startech.com
Customer Rating
1
Cannot Duplicate To 1TB SSD
on June 8, 2019
Posted by: dcgo409
I bought this dock to duplicate laptop hard drives. It worked fine for 250GB hhd to 500GB ssd but now it will not recognize a 1TB ssd when in copy mode.
Response from startech.comBy Matt, Customer Support, June 11, 2019
We're sorry to hear that you're having difficulties cloning with a 1TB SSD in our SDOCK2U313R. If your source drive is larger than your destination drive, this can cause problems because hardware duplicators like this do a sector-by-sector copy which copies both used and blank space. If you're trying to clone from a smaller to larger drive, or between drives of the same size, we'd like to look into this issue further with you to help fix it. Please contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Written by a customer while visiting startech.com
Customer Rating
5
20 harddrives duplicated, 20 to go.
on June 26, 2018
Posted by: Theis
Easy and fast harddrive duplication. Install harddrives, press power, press copy and press start. It can't be any easier.
320GB harddrive takes around 1hour to 1½hour.
Support is great too, took about 14hours to answer. Despite the diffrence in time between US and EU.
Written by a customer while visiting startech.com
Customer Rating
5
on June 20, 2018
Posted by: Niall_D
I have tis unit now and its predessor a few years. Gets the job done quickly, Buttons a bit frail, handle with care and you will have a great product that will get all your clone drives backups ready in case of HDD Failure. Great dockinf station also.
Written by a customer while visiting startech.com