Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
5
I like all the phones features
on May 1, 2023
Posted by: Jordyrose
[This review was collected as part of a promotion.] I mainly use my phone for personal and work calls and I check my home security cameras on it quite a bit and my 3 year old son loves to watch all his favorite shows on it as well.
Written by a customer while visiting Samsung US
Customer Rating
5
Love it enjoy it
on May 1, 2023
Posted by: CHELA3199
[This review was collected as part of a promotion.] I enjoy my phone for the use of YouTube and also for social media
Written by a customer while visiting Samsung US
Customer Rating
3
Great but not for me
on May 1, 2023
Posted by: SunnyGirl
[This review was collected as part of a promotion.] My father used this phone for about 2 month then gave it to me. It has a good hand-feel with or without a case and the fingerprint reader in the power button is weird at first but very convenient once you're used to it (as long as you use your thumbprint). My main issue is the storage capacity. It's quiet low compared to my last phone, the Galaxy A51 4g, and many others I've had through the years. Despite my personal experience, I feel like it would make a great phone for someone who just needs the basics, maybe even a teen getting their first phone.
Response from Samsung USBy Bethany, Social Commerce, May 3, 2023
Hi SunnyGirl... Thank you for your review of the Samsung Galaxy A13 5G. We appreciate all feedback as we continue to give our consumers the best in design and functionality. We're pleased to you are finding the fingerprint sensor convenient! The Samsung Galaxy A13 5G has a micro-SD slot, so you have the option of expandable storage up to 1TB to fit your storage needs. Feel free to contact Samsung Support, also below, if any assistance is needed. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Like Samsung software. Updates.
on May 1, 2023
Posted by: HIITCHWALKER
[This review was collected as part of a promotion.] Streaming movies, games, e mail, chats, sports , expense and event tracking, tracking shipments from companies, even make out my shopping list.
AND OF COURSE AS A GREAT PHONE; I Feel Naked without it on my person or by my side.
AND OF COURSE AS A GREAT PHONE; I Feel Naked without it on my person or by my side.
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy and simple to use camera takes great pic
on May 1, 2023
Posted by: Juan66
[This review was collected as part of a promotion.] Gaming streaming and making videos. Watching movies and playing music also.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 1, 2023
Posted by: MyPhone
[This review was collected as part of a promotion.] I love my phone. And all features. Would recommend to anyone
Written by a customer while visiting Samsung US
Customer Rating
3
Ok but not the best
on May 1, 2023
Posted by: Charlee
[This review was collected as part of a promotion.] I use my phone for work and for personal use After a bit the phone slowed down and the touch screen doesn't always work
Response from Samsung USBy Bethany, Social Commerce, May 3, 2023
Hello Charlee... Thank you for your review of the Samsung Galaxy A13 5G. We appreciate your input as we continue to innovate and improve on the design and functionality of our products. I've attached a couple links that should help regarding the speed, and the touchscreen of your device. Also below is Samsung Support, so please feel free to reach out if we can offer any assistance. Thank you for being a valued customer. -Bethany
Touchscreen issues on a Galaxy phone or tablet (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Touchscreen issues on a Galaxy phone or tablet (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Okay phone
on May 1, 2023
Posted by: Mrsjw49
[This review was collected as part of a promotion.] I use my Samsung Galaxy A13 mostly for personal and business calls and browsing social media and emails. This phone has okay features has a smooth accessibility, nice visual and video, audio, but lacks other features that other phones has like smartview features but overall I enjoy this phone.
Written by a customer while visiting Samsung US