Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
5
I love my A13
on May 1, 2023
Posted by: LaroysA13
[This review was collected as part of a promotion.] Easy to use and reliable device. I love Samsung products and wouldn't choose any other company. Thank you!
Written by a customer while visiting Samsung US
Customer Rating
2
Very basic and laggy
on May 1, 2023
Posted by: Lalamoofish
[This review was collected as part of a promotion.] I do not love the A13 5G. It is definitely a very basic model. The device lags a lot and force closes out of apps. I use it for everything. As a mom I take a lot of pictures and the camera is disappointing. It's very slow to take a picture, not great quality, super super basic. There are not any features that stand out to me.
Response from Samsung USBy Bethany, Social Commerce, May 3, 2023
Hi Lalamoofish... We appreciate you taking the time to review the Samsung Galaxy
A13 5G. We value your thoughts as we continue to innovate and improve on the design and functionality of our products. I've attached a few links that should help regarding, the speed, freezing, apps, and your camera. Please feel free to contact Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Samsung phone freezes and crashes
App is crashing or not working on Samsung phone or tablet
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
Issues with Camera app on Samsung phone or tablet
Camera modes and settings on Galaxy phones and tablets
smsng.us/Samsung-Support
A13 5G. We value your thoughts as we continue to innovate and improve on the design and functionality of our products. I've attached a few links that should help regarding, the speed, freezing, apps, and your camera. Please feel free to contact Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Samsung phone freezes and crashes
App is crashing or not working on Samsung phone or tablet
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
Issues with Camera app on Samsung phone or tablet
Camera modes and settings on Galaxy phones and tablets
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
It's a fast phone but I don't like that I have to.
on May 1, 2023
Posted by: Yoddle36
[This review was collected as part of a promotion.] I still can't figure out how to use a universal remote for my TV and sound bar. I'd like to do that .
Written by a customer while visiting Samsung US
Customer Rating
4
Would love to continue using a Samsung product
on May 1, 2023
Posted by: JackieJack
[This review was collected as part of a promotion.] I use my Samsung a lot but I use it as an everyday use. Weather it's on social media or work. Wish it had a bigger internal storage. Even more that it had more options on the camera.
Written by a customer while visiting Samsung US
Customer Rating
4
Good product for price
on May 1, 2023
Posted by: Pr2340
[This review was collected as part of a promotion.] Good value for price...I hate the fingerprint sensors being on side instead of back....kinda slow sometimes...needs to be restarted often
Written by a customer while visiting Samsung US
Customer Rating
4
This product is a very nice starter phone
on May 1, 2023
Posted by: Unicorn2RN
[This review was collected as part of a promotion.] I use this phone for sharing our work schedule, on line gaming, keeping in touch with family and surfing the internet. I had to get a new phone when I changed carriers. It does keep up with my needs for a phone. I wanted a phone that could do some of the features of my old phone. The Galaxy A13 has done that.
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great for a inexpensive phone
on May 1, 2023
Posted by: CKManager
[This review was collected as part of a promotion.] I use my phone mostly for business. It has all the functionalities one may need for everything you might want to do.
Written by a customer while visiting Samsung US
Customer Rating
5
The battery is sweet. It lasts me morning to night
on May 1, 2023
Posted by: DopeySmurf
[This review was collected as part of a promotion.] I use it for streaming live and the battery lasts all day without having the necesity to have it plugged to a charger.
Written by a customer while visiting Samsung US