Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
3
This phon re is average
on May 1, 2023
Posted by: Lorieli
[This review was collected as part of a promotion.] I dont like to use the device for streaming or any hi tech stuff I just use the phone for making calls and receiving calls and texting and looking at emails
Response from Samsung USBy Bethany, Social Commerce, May 2, 2023
Hello Lorieli... Thank you for your review of the Samsung Galaxy A13 5G. Your opinion is appreciated as we continue to innovate and improve on the design and functionality of our products. I've linked Samsung Support below, feel free to contact them if we can be of any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone. Best 1 I have ever owned.
on May 1, 2023
Posted by: LiPnda
[This review was collected as part of a promotion.] My main phone. This phone was very easy to navigate. The pictures are amazing.
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone it's easy to use system
on May 1, 2023
Posted by: Niaphoo
[This review was collected as part of a promotion.] I use it it dor everything , and I mean everything to word features and I could think of a better phone to have my mobility in hand and office everywhere
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone for basic purposes.
on May 1, 2023
Posted by: Psychopisces1
[This review was collected as part of a promotion.] I just use my phone for the basics. I do have several apps and a few games downloaded and haven't had any major issues. Definitely a decent phone for the price.
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use.
on May 1, 2023
Posted by: Igolf4me
[This review was collected as part of a promotion.] I use my phone for GPS gaming and information. It's a workhorse . Recently became a snowbird and the GPS is a lifesaver
I also use it to review hotels before I stop for the night on my snowbird travel days. Restaurants are also reviewed. I find the phone built well for I have dropped it several times and it is fine.
I also use it to review hotels before I stop for the night on my snowbird travel days. Restaurants are also reviewed. I find the phone built well for I have dropped it several times and it is fine.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Fan for 20 years
on May 1, 2023
Posted by: JeanieK
[This review was collected as part of a promotion.] I use my phone for everything. Phone. Internet, streaming, mail, and pictures. I love my phone. I am a proud Samsung customer.
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Phone
on May 1, 2023
Posted by: hjoneas
[This review was collected as part of a promotion.] I love my phone!! It has a lot of memory, never runs slow. I have not had any problems with it. It takes great photos that are clear and concise. This phone is user friendly especially for those of us who are not really very tech savvy. Thank you Samsung!!!
Written by a customer while visiting Samsung US
Customer Rating
3
Great memory great storage but terrible camera
on May 1, 2023
Posted by: Buyerbeware
[This review was collected as part of a promotion.] This phone isn't cheap and with that price you'd hope to get a better camera then most inexpensive phones. You definitely get fast speed, great storage and memory that is better then most phones. The camera is very poor. The quality is comparable to the A50 series, it says the pixel rate is supposed to deliver, but most my pictures and videos are grainy, blurry and have to be retaken to get a decent shot. I appreciate the storage and speed but if you like to take photos/videos, this phone is not for you.
Response from Samsung USBy Bethany, Social Commerce, May 2, 2023
Hello... Thank you for reaching out about your Samsung Galaxy A13 5G. Your opinion is welcomed as we continue to innovate and improve on our product design and functionality. We are pleased to know you're enjoying the speed, and storage of your device! I've attached some links that should help concerning your camera. Feel free to contact Samsung Support, also below, if we can offer any additional assistance. Thank you for being a valued customer. -Bethany
Use your Galaxy A13 series phone's core features (samsung.com)
Galaxy phone or tablet photos and videos are blurry or dark (samsung.com)
Issues with Camera app on Samsung phone or tablet
Camera modes and settings on Galaxy phones and tablets
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
smsng.us/Samsung-Support
Use your Galaxy A13 series phone's core features (samsung.com)
Galaxy phone or tablet photos and videos are blurry or dark (samsung.com)
Issues with Camera app on Samsung phone or tablet
Camera modes and settings on Galaxy phones and tablets
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US