Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
5
Best Options For A Budget Phone
on May 2, 2023
Posted by: FurriesInReverse
[This review was collected as part of a promotion.] Bought this phone while I save up for a another Galaxy Note since mine broke. I'm honestly quite impressed. I thought I was going to hate it but it's pretty much the same as my Note8, pretty much closest you could get. I miss certain things like the stylus which is why I'm going to continue saving for the best Note I can get, but performance wise, there is no difference. I honestly haven't noticed a single issue with streaming, size, updates, nothing. I did crack the screen but that's user error from dropping it and it IS a budget phone. So don't expect it to be foolproof.
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect 5G entry phone
on May 2, 2023
Posted by: Soongmaag
[This review was collected as part of a promotion.] I use this A13 5G mostly for streaming YouTube videos and so far, there are no issues with clarity and loading even using 4G LTE. I have not used this for gaming at all since I have a game console for that. Battery life is great and I can get at least five days out of it if i stream short videos (5/6 per day) . The one issue I have with this phone that keeps it from receiving that fifth star in the ratings is the animation between actions. I've disabled them through developer options and there is still an animation and slight lag when closing an app or selecting the three lines at the bottom to reveal open apps. Other than that, I highly recommend this phone.
Written by a customer while visiting Samsung US
Customer Rating
4
Has good features
on May 2, 2023
Posted by: Razmatazzel
[This review was collected as part of a promotion.] Use the phone alot for the internet , for games and web Browsing and many other reasons
The phone is good just wished the battery life was longer
The phone is good just wished the battery life was longer
Written by a customer while visiting Samsung US
Customer Rating
5
Love ittttt
on May 2, 2023
Posted by: PunkyBruiser
[This review was collected as part of a promotion.] I used to have apple so I was reluctant going back to an android . However , to my surprise , the A13 5g has some of the same features as my iPhone did . Like the 'swipe back' feature for example . That's jus one of quite a few . Let's jus say , I'm not disappointed!
Written by a customer while visiting Samsung US
Customer Rating
2
Too little memory
on May 2, 2023
Posted by: SethSpade
[This review was collected as part of a promotion.] The phone is good enough for the cost.
The lack of memory, the slowness of the phone, mine started crashing after month 4, the camera is tolerable.
The lack of memory, the slowness of the phone, mine started crashing after month 4, the camera is tolerable.
Response from Samsung USBy Bethany, Social Commerce, May 3, 2023
Hello SethSpade... Thank you for reaching out about your Samsung Galaxy A13 5G. Your opinion is appreciated as we continue to lead the charge on innovation. I've attached a couple links that should help concerning the speed, and the crashing you've experienced. The Samsung Galaxy A13 5G has a microSD slot, so you have the option of expandable storage up to 1TB. Without knowing how long you've owned your device, there is a one-year manufacturer's warranty available on all Samsung products. Please reach out to Samsung's warranty department for assistance if your device falls within that timeframe. Thank you for being a valued customer. -Bethany
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
App is crashing or not working on Samsung phone or tablet
smsng.us/Warranty-Info
smsng.us/Samsung-Support
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
App is crashing or not working on Samsung phone or tablet
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 2, 2023
Posted by: PaperChasinGoat1
[This review was collected as part of a promotion.] Samsung Galaxy A13 5G is a great phone. It runs smooth and fast. Easy to navigate and responds magnificently.
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING PHOTOS ON A PHONE PERSONALIZED FOR YOU ?!
on May 1, 2023
Posted by: BigMamaBruns
[This review was collected as part of a promotion.] The Samsung A13 5G makes every experience better ! Streaming movies/shows has never been better ! Everything looks vivid and clear, the sound is crystal clear . The speakers enhance the experience . The different Apps are endless , My phone has it's own VPN ! For those of you who don't know what a VPN is .. it's a Virtual Private Network. So in other words my phone is protecting my personal information as well as everything else I find important like the many memories I have been lucky enough to catch on camera or video. The phone itself is strong and made well ! It has been dropped numerous times with no damages whatsoever! I highly recommend the Samsung A13 5G to anyone!
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best budget phone
on May 1, 2023
Posted by: Twitch0mn
[This review was collected as part of a promotion.] This is the best phone I have ever used and I would highly recommend it to anyone on a budget or just an every day phone if you ask me I would say this phone would be a crazy price but it's not and iv havent had any problems with this phone 10/10 recommend.
Written by a customer while visiting Samsung US