Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
3
Bad device
on May 16, 2023
Posted by: Nastynate
[This review was collected as part of a promotion.] 5g doesn't work charger port finicky.. do not recommend.
Response from Samsung USBy Bethany, Social Commerce, May 17, 2023
Hello... We appreciate you taking the time to review the Samsung Galaxy A13 5G. At Samsung, your feedback is welcomed as we strive to innovate and improve on our product design and functionality. Concerning the port, one of the most common causes of charging problems is if the charging port is clogged with dirt, dust, or debris. Dirt or lint can build up inside the charging port and prevent the charging cable from engaging properly with the charging contacts inside the port. This can stop your phone from charging properly or prevent it from charging at all. Step 1. Power off your device. Step 2. Shine a torch into the charging port and look inside. If you can see dust or dirt, especially if it is covering the metal charging contacts, the charging port needs cleaning. Step 3. Try gently blowing into the charging port to remove dust and debris. Step 4. If the charging port remains clogged, take it to a professional to be cleaned. I've attached some links that should help with the connectivity of your device. Also below is Samsung Repair Services, please reach out to them for assistance as needed with your charging port. Thank you for being a valued customer. -Bethany
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Samsung | uBreakiFix
smsng.us/Samsung-Support
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
I don't like that I can't mirror to the tv.
on May 15, 2023
Posted by: Greg79
[This review was collected as part of a promotion.] I use this for streaming and also at work, I don't use this phone for too many other reasons
Written by a customer while visiting Samsung US
Customer Rating
4
Has all basic features
on May 15, 2023
Posted by: Angelmushroomfairy
[This review was collected as part of a promotion.] The phone has all basic functions and can use most apps for now. I can't play some games others have but I got this phone when I switch cell providers so since I didn't pay for it necessarily I can't complain. I'd definitely recommend it for others because it's also not an expensive phone. I'll eventually upgrade when I have the money but Samsungs are always my tried and true.
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung I've ever had.
on May 15, 2023
Posted by: RogueDecay
[This review was collected as part of a promotion.] Best Samsung I've ever got! Love all that I have had tho. Thanks for a great smart phone I guess.
Written by a customer while visiting Samsung US
Customer Rating
4
I love the size of the phone
on May 15, 2023
Posted by: Blissful31
[This review was collected as part of a promotion.] I like gaming on my phone better because it's full screen when I play video games. I just really wish this phone had the little stylus. For music is very good too, you can even go into your setting and increase the bass or something on it to play it louder.
Written by a customer while visiting Samsung US
Customer Rating
5
My A13 is one of the best phones I've ever purchas
on May 15, 2023
Posted by: KaeD52
[This review was collected as part of a promotion.] I use my phone for everything. Work, streaming, music, taking notes, everything
Written by a customer while visiting Samsung US
Customer Rating
4
This 5g A13 is much better than the non 5g version
on May 14, 2023
Posted by: Laynacakes
[This review was collected as part of a promotion.] I use this phone for streaming, gaming, music and photography. (Pretty much everything)
Internal storage is good enough. Plus I can use my 1tb memory card.
I wish I could clear all the cache with one click though instead of having to go into each apps settings separately.
Internal storage is good enough. Plus I can use my 1tb memory card.
I wish I could clear all the cache with one click though instead of having to go into each apps settings separately.
Written by a customer while visiting Samsung US
Customer Rating
4
This product is ok
on May 14, 2023
Posted by: MojoMonkey
[This review was collected as part of a promotion.] I like to use my samsung for screen mirroring onto my TV so we can spend time together as a family
Written by a customer while visiting Samsung US