Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
5
The cameras
on May 30, 2023
Posted by: Babygirlcowdery
[This review was collected as part of a promotion.] I use my Samsung for all things. The best I have found with the phone is playing fish games is the best.
Written by a customer while visiting Samsung US
Customer Rating
3
It is a decent phone over all.
on May 29, 2023
Posted by: Tiffany
[This review was collected as part of a promotion.] It is a decent phone overall, however the memory, grafix and processor is either to low, or to slow. The settings change periodically to random settings, and network randomly drops or dissapears, and I have to reboot the device very often. The screen is much bigger, and clearer than what im used to, and that is a plus. Speakers are very good quality, the calls are very clear when i receive them. Many times when someone calls the phone does not alert me, nor show when i have a missed call. It is a big upgrade from my Iphone that i switched from. I love being able to customize the phone for me vs what the Iphone has to offer.
Response from Samsung USBy Bethany, Social Commerce, May 30, 2023
Hello Tiffany... Thank you for your review of the Samsung Galaxy A13 5G. We appreciate your input as we continue to give our consumers the best in design and functionality. We're glad you are enjoying the screen, speaker and call quality of your device! I've linked a couple articles that should help concerning the connection, and notification. Also below is Samsung Support, please reach out to them if we can offer you any additional assistance. We are so happy you've now joined the Samsung family! -Bethany
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Samsung phone has slow mobile data speed
Control app notifications on your Galaxy phone or tablet (samsung.com)
Apps on Samsung phone are not sending notifications
smsng.us/Samsung-Support
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Samsung phone has slow mobile data speed
Control app notifications on your Galaxy phone or tablet (samsung.com)
Apps on Samsung phone are not sending notifications
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
This phone takes really good pictures
on May 29, 2023
Posted by: BlackGal8188
[This review was collected as part of a promotion.] I use this phone for everything like my business's my debit/credit card when I forget my purse this device has great storage I notice that I be on it alot more than I used to with my old device. This phone is really easy to use and you can find everything pretty easy as far as the features and stuff. I recommend this phone if you want something that is simple to use but great at everything else that you would look for in a phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product for the price
on May 29, 2023
Posted by: ApexLegendsDazed
[This review was collected as part of a promotion.] I use my phone to stream and for social media never any lag actually really fast processor, 50mp rear camera takes amazing photos, nice big screen. It's honestly a phone I'm very happy with and paid 85% less then the top brand/model phones out there. 100%
Written by a customer while visiting Samsung US
Customer Rating
4
This is a durable phone for a reasonable price
on May 27, 2023
Posted by: Fromheretonetworking
[This review was collected as part of a promotion.] I use samsung everything I had the samsung watch and the buds and the buds live and the note 9 and the fold 3 and the s21 and the a51 their all really great phones honestly I'd recommend them to anyone in a heartbeat I love Samsung and their products
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth operator
on May 26, 2023
Posted by: Giggenie
[This review was collected as part of a promotion.] One of the biggest reasons Isamsung galaxy a13, is for work purposes. My main source of income is delivery and gig work.
Samsung galaxy a13 is amazingly smooth with its smart auto fill, and integrated baking features makes my life a million times easier.
One of my favorite features of this phone is the galaxy store themes. Literally I can make my phone unique as I want
Samsung galaxy a13 is amazingly smooth with its smart auto fill, and integrated baking features makes my life a million times easier.
One of my favorite features of this phone is the galaxy store themes. Literally I can make my phone unique as I want
Written by a customer while visiting Samsung US
Customer Rating
5
Idiot proof
on May 26, 2023
Posted by: Freckles1712
[This review was collected as part of a promotion.] I found galaxy many years ago and never plan to own anything else. The galaxy has any feature you can imagine. Probably even more than I realize. For me galaxy means quality and reliability. I use my phone for everything. It's my camera, my memories book, my calendar, alarm, GPS, and so many other things. My phone is very vital to my lifestyle and ability to juggle all the many hats I wear. It's the one thing in life I don't even check the price on. GALAXY has more than proven itself to me therfore loyalty is a no brainer. I don't know that I have ever had a single problem with any of my phones from galaxy. Frankly I hate upgrading because I grow so attached and why fix something that isn't broke? But upgrading is always a very easy transition and never comes with a new traumatizing re-education process lol. Thanks galaxy for your attention to quality and detail.
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone, could be better
on May 25, 2023
Posted by: YunusInTheWhale
[This review was collected as part of a promotion.] The phone is leggy at times, and the camera quality it not that great. For me, camera quality is very important in a phone.
Response from Samsung USBy Bethany, Social Commerce, May 26, 2023
Hello YunusInTheWhale... Thank you for your review of the Samsung Galaxy A13 5G. We value all feedback as we strive to innovate and improve on the design and functionality of our products. I've attached some links, as well as a YouTube video that should help with the speed and camera of your device. Feel free to contact Samsung Support, also below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Optimize your Galaxy phone to speed up performance | Samsung US
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
Issues with Camera app on Samsung phone or tablet
Camera modes and settings on Galaxy phones and tablets
smsng.us/Samsung-Support
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Optimize your Galaxy phone to speed up performance | Samsung US
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
Issues with Camera app on Samsung phone or tablet
Camera modes and settings on Galaxy phones and tablets
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US