Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
5
Device is very smooth all the way around.
on August 14, 2023
Posted by: Gustavo
[This review was collected as part of a promotion.] I use my samsung galaxy a 13 5g for mostly gaming. And i have no complaints. Device is very smooth even running emulators. And with the capability to extend the memory with sd cards lets me be able to download varios files.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Everything is fine with my phone
on August 14, 2023
Posted by: Junebug
[This review was collected as part of a promotion.] The only issue I have is the battery life it will run out on me if I try to listen to music at work.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A13 5g is Absolutely the Bomb!
on August 14, 2023
Posted by: PortlandsDiamondPrincess
[This review was collected as part of a promotion.] My Samsung Galaxy A13 keeps up with me! I can go anywhere & my phone keeps its signal! Even where other people's phones drop out my A13 keeps on kicking! This phone has saved me & my friends NUMEROUS times with directions and important phone calls and text messages! I have always loved Samsung & this is by far the best cellphone I have had yet from them. The camera quality is excellent. My photos come out nice & sharp. When I take a phone call and put it on speaker, it's like the person is right there with me. There is a ton of space for my apps. The phone's security is top notch & even warns me if I accidentally click on a site that may be "phisy". If I compared this phone to an IPhone, I would choose the A13 5g hands down for ease of use, loads of space, large screen size (over 6"!!!), connection capability, sturdiness of the phone (it can take a hit an keep on going). I love e Samsung products & I don't ever intend to switch. They make great stuff! Thank you Samsung for an awesome phone!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing and easy to use
on August 13, 2023
Posted by: Tayylor
[This review was collected as part of a promotion.] It's perfect in every way.
I can't be happier with my phone.
I can't be happier with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. It's fast and reliable.
on August 13, 2023
Posted by: MrSelfDistrukt
[This review was collected as part of a promotion.] This phone is by far the best one I've had. It's very fast and secure, and it never freezes up on me like my older phones have. It also has a ton of space so I can have all of my apps I love and I don't have to worry about it slowing down. The factory pre set apps are very nice too. Definitely worth five stars.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple yet Powerful Phone
on August 13, 2023
Posted by: SamsungLover24k
[This review was collected as part of a promotion.] I mostly use my Samsung A13 for work. I make business transactions using Samsung Pay and it works phenomenally. It is no longer a hassle trying to find my cards in my purse. Instead, it is right here in my virtual Samsung Wallet and it works with most stores!
The Samsung Notes app is another crucial thing I use to increase productivity. The app is very intuitive in my phone, and makes note-taking a breeze. I can share my notes to my business partners in real time, which makes it so much better than having to text or email them about the updates. It's all here in the app.
Sometimes when I have free time, I use this device to stream movies. Let me tell you, the battery life on this Samsung A13 is unbelievably remarkable! This device lasts almost as long as I do throughout the day. Even streaming 6 hours of movies, the battery life indicator doesn't even budge. Which is good because I can complete the rest of my workday without having to worry about charging the next 24 hours.
I am a very busy woman and this device works almost as hard as me!
The Samsung Notes app is another crucial thing I use to increase productivity. The app is very intuitive in my phone, and makes note-taking a breeze. I can share my notes to my business partners in real time, which makes it so much better than having to text or email them about the updates. It's all here in the app.
Sometimes when I have free time, I use this device to stream movies. Let me tell you, the battery life on this Samsung A13 is unbelievably remarkable! This device lasts almost as long as I do throughout the day. Even streaming 6 hours of movies, the battery life indicator doesn't even budge. Which is good because I can complete the rest of my workday without having to worry about charging the next 24 hours.
I am a very busy woman and this device works almost as hard as me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is ok at best.
on August 13, 2023
Posted by: SoloGoddess72
[This review was collected as part of a promotion.] It has a larger sized screen which is beneficial but the memory and storage size don't equal. It's sluggish to work for all interactions whether it be a phone call or playing a game. Especially playing a game, it's super slow and it crashes the app over and over until it's so frustrating I quit trying. It's a good phone for the price but don't expect much from it if you don't have a larger storage and memory capacity. Otherwise, it is OK for basic use, that's all.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 15, 2023
Hi there SoloGoddess72, we appreciate you sharing your thoughts with us about your Samsung Galaxy A13. We completely understand wanting to be able to make the most of your day with your device. We always recommend closing out apps you aren't currently using to help free up space for the processor to function as smoothly as possible. We have also included a link below for the Samsung Support Team. They can work with you one on one to ensure your device is functioning as intended. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great starter phone
on August 12, 2023
Posted by: Nathan
[This review was collected as part of a promotion.] Great started phone. Pairs well with the bark app. As it should considering the actual bark phone is the a13
Value
4
Written by a customer while visiting Samsung US