Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
5
This reduction has great features
on August 21, 2023
Posted by: Brenda
[This review was collected as part of a promotion.] Streaming video. Photos. Great music. Videos are awesome too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone on a budget
on August 21, 2023
Posted by: JeffCarol8na
[This review was collected as part of a promotion.] This phone is a great phone for all the bells and whistles you expect from a great phone. NFC, and pay options included
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Actually have the a14 5g
on August 21, 2023
Posted by: Fmelawnservice
[This review was collected as part of a promotion.] Right now using for business and minimal personal use. Just got it a couple days ago. It's great so far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty light, and fast
on August 21, 2023
Posted by: Kitsu4u
[This review was collected as part of a promotion.] For the cost, this devices delivers pretty well. The speaker audio is clean, it runs smoothly. Hasn't acted up at all. I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Poor choice of purchase.
on August 20, 2023
Posted by: Airtm4
[This review was collected as part of a promotion.] Poor reception, Poor battery life, slow charging !
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 21, 2023
Hi Airtm4, thank you for your feedback on your Samsung Galaxy A13. We would be more than happy to help you troubleshoot any difficulty you are experiencing with your device. We have linked below the Samsung Support Team to help you determine if your device is functioning as intended and what options may be available to you. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone
on August 20, 2023
Posted by: MonitorLizard
[This review was collected as part of a promotion.] I like it, it works pretty well other than the fact that i've used up all of my storage, and the camera could be better. But I am planning on upgrading to a Galaxy Z Flip 4 or 5, depending on when the 5 comes out. Overall pretty good phone though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone for an amazing price.
on August 20, 2023
Posted by: Wickedleet
[This review was collected as part of a promotion.] I use my Samsung Galaxy A13 for everything. Work, emails, school, streaming, leisure activities.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Works well enough
on August 20, 2023
Posted by: ThatOneDeliveryGirl
[This review was collected as part of a promotion.] The Galaxy A13 5G phone was my first 5G capable device, and it worked amazingly well for the first month or two. I ended up having problems that could only be fixed by factory resetting the phone, and the device was never the same. It was always incredibly slow and glitchy, but no one was able to find any reason why.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 22, 2023
Hi there ThatOneDeliveryGirl, we appreciate you taking time to share your thoughts with us about your Samsung Galaxy A13. We are happy to hear you that you were enjoying your very first 5G enabled device. Without knowing who you have spoken to regarding the software glitches you mentioned, we have included a link to the Samsung Support Team to assist you. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US