Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
5
Fast and responsive on budget
on August 21, 2023
Posted by: Wraithshroud
[This review was collected as part of a promotion.] I use my phone for calling, texting, primary camera, and light gaming. It's never slowed down or over heated. I love the quality of the pictures it takes and the options it has. I've never tested it on more demanding games. I have a console for that but any games I did play always worked with no slow down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like it ✌️ Picasso 👌
on August 21, 2023
Posted by: DarkSaint
[This review was collected as part of a promotion.] I use my phone mainly for personal use but I occasionally use it for work. For instance i keep notes. receive and send email and use files for documents. I stream movies to entertain my brother & sisters. I keep up with manga & anime through chrome and apps. I'm an avid YouTuber and never have to worry about my phone glitching during use. I game with different apps that i download through GooglePlay. I love that the pictures are clear and I can easily edit them from my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It works okay, not really fast.it surfs internet w
on August 21, 2023
Posted by: MALACHI
[This review was collected as part of a promotion.] Stream movies with apps, it works good to surf the internet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Very Fragile. Does not pick up wifi networks Well.
on August 21, 2023
Posted by: DavisSteph3313
[This review was collected as part of a promotion.] For streaming, it does well. For gaming it is also pretty adequate. It does not pick up wifi networks very well. The keyboard is also fairly small for people with big hands. It was only dropped one time, while in a case, and my screen was shattered. It's very cheap built in cosmetic regard. I would like it to be more heavy duty. I would not purchase this phone again for the pricing. I would look for something a little more durable, personally.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 25, 2023
Hey there DavisSteph3313, thank you for your feedback on your Samsung Galaxy A13. We are so happy to hear you are enjoying using your device for streaming and gaming. We would be more than happy to help you troubleshoot the wi-fi connectivity of your device. We have provided a link to an article that will help you troubleshoot the wi-fi connection. We have also included a link to the Samsung Support Team for further troubleshooting if necessary. Thank you for you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
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Samsung Community
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Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This phone keeps my 9yr old happy!
on August 21, 2023
Posted by: Gjrider81
[This review was collected as part of a promotion.] My 9yr old love's it. It keeps up with the gaming and streaming video no problem.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is life
on August 21, 2023
Posted by: Budiswiser
[This review was collected as part of a promotion.] I use my device for almost literally everything. I have all my important information saved in a private folder as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's durable fast and simple to use and does cool
on August 21, 2023
Posted by: Scallywag
[This review was collected as part of a promotion.] It's really good and clear on the game that I play. Really easy to navigate and cool Customization features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product takes amazing pictures, and is very f
on August 21, 2023
Posted by: Jayseph98
[This review was collected as part of a promotion.] I use my phone for everything, from games and streaming to pictures and messaging. Overall a great phone.
Value
4
Written by a customer while visiting Samsung US