Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
5
This product is awesome and strong 😁
on August 21, 2023
Posted by: Chulo50390
[This review was collected as part of a promotion.] I used the phone for streaming movies and watch my social media every day is excellent and never have any problem
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long lasting between charges.
on August 21, 2023
Posted by: Farsight
[This review was collected as part of a promotion.] Unlike the annoying battery-gate on an Apple device, my A13 keeps giving me great battery time between charges while not slowing down. I'm gonna be a Samsung man for the rest of my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It lags alot
on August 21, 2023
Posted by: Vrose2011
[This review was collected as part of a promotion.] It lags when scrolling however the battery last way longer!!
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 1, 2023
Hi Vrose2011, thank you for sharing your thoughts with us about your Samsung Galaxy A13. We understand how important the functionality of your device is to your daily life. We are happy to hear you are enjoying the extended battery life of your device. We have provided a link below for your convenience to the Samsung Support Team. They can work with you one on one to determine if there are options available to you to resolve this difficulty. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
This product has great battery life.
on August 21, 2023
Posted by: Crazyinlove23
[This review was collected as part of a promotion.] The phone is useful I wouldn't say it's the most amazing phone. There are times when it glitches out and the camera quality needs to be better,but other then that it's useful and reliable. I use my phone for social media and for calling. For calling I can hear the person on the other end great sometimes they are to loud so I turn it down and it becomes to quiet. For social media and apps if you have to many apps open it'll glitch the entire phone and shut down. Besides these problems this phones good and reliable
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 31, 2023
Hey Crazyinlove23, we are grateful to you for sharing your thoughts with us about your Samsung Galaxy A13. We are so happy to hear you are enjoying your social media and phone calls with your device. We have provided a link to the Samsung Support Team. They may have some insight in to what is causing the slow down in your device and they can offer any possible resolutions techniques you can try. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Love everything it does makes life easier
on August 21, 2023
Posted by: Chicphone
[This review was collected as part of a promotion.] I use it for work and home its
my life line. To watch movies and to help me where I'm going
my life line. To watch movies and to help me where I'm going
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the price
on August 21, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I had to replace my Galaxy 10 and I was on a budget so stuck with the A13. I expected to be disappointed, but have been surprised. Had it almost 7 months. First, the storage has been great. I have a lot of high data use apps and it has managed to keep up. Second, I have a 2 year old and needless to say he is tough on phones. Hasn't broke it yet through tantrums, sticky fingers, concrete drops, and random liquids. Definitely recommend if you're on a budget or terrible two's.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Galaxy A13 5G is economically priced
on August 21, 2023
Posted by: YouKnowItsJoe
[This review was collected as part of a promotion.] Internal memory is on the low side, so don't expect to load countless games and apps. If going strictly for necessity, this phone is powerful enough to handle your calls, mobile banking, maps, calendars, and connect to your smart home and fitness devices. When paired with cloud services, photos and documents are always at your fingertips. Camera resolution is decent and generally renders clearly focused images under fair lighting conditions. Lower lighting may lose clarity without flash. Sound quality is clear with a good range in volume, even for someone like me who suffers from tinnitus and is also hearing aid friendly for my father who needs to put the phone in speaker mode to hear. Bluetooth compatibility allows for a better experience. Videos play well with very little latency, lag, or buffering on most video apps. There are some big network app developers that focused too much on their app design rather than video performance. We all know who they are! The phone also features potential spam call detection and can warn of possible threats allowing you to block future calls. There is also a SD Micro slot that can be used to increase storage capacity. Certain apps can even be moved to the card but may lose performance and will need to be manually maintained. Parental controls make this phone ideal as a first phone for preteens. The cost of the phone with service is reasonable for people on a fixed budget. My overall experience with this phone is good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The product has great features
on August 21, 2023
Posted by: Danielle46
[This review was collected as part of a promotion.] I use my phone for work and just everyday use. I Like the camera quality, and the animation of the memoji.
Value
5
Written by a customer while visiting Samsung US