Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
4
Great workhorse phone
on August 21, 2023
Posted by: Rck003
[This review was collected as part of a promotion.] Great phon. e for the price works for me lol. ))))))))))))))))))))))))
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great feature.
on August 21, 2023
Posted by: Shylady66
[This review was collected as part of a promotion.] I use this Samsung for work, clock in and out of my job, take notes with my clients. I have the tracking with my workouts, GPS feature is great. Some of my games have notification that reminds me. Tracking my orders with notification as well is updated. Communications with family and friends are not delayed, and emergency signals is working well also with this product, storm, fire warnings are a plus. I will recommend others to choose Samsung A13 5G, if anyone loves the feature. 👍🏾👍🏾
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not bad, a little slow at times, camera is OK,
on August 21, 2023
Posted by: Jumpshot
[This review was collected as part of a promotion.] Speakers doesn't always work. Phone is slow at times
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 1, 2023
Hi there Jumpshot, thank you for your thoughts on the Samsung Galaxy A13. We understand how important the functionality of your device is to your enjoyment and usage on a daily basis. We have provided a link to the Samsung Support Team. They can work with you one on one to determine if the speakers of your device are functioning as intended and what options may be available to help with the slowness you mentioned. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It has more menu options
on August 21, 2023
Posted by: Milastarx
[This review was collected as part of a promotion.] O use my device for bill pay, gps, recording video, shipping, calendar, document and everyday email and phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Reliable and efficient
on August 21, 2023
Posted by: N12mjwjd
[This review was collected as part of a promotion.] This device is amazing overall. It is the best device for average person. It has a decent camera, batery, and features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 21, 2023
Posted by: Teetee1978
[This review was collected as part of a promotion.] It's good it's stability until it need a upgrade it takes good pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This phone does stuff i dont eant it to
on August 21, 2023
Posted by: Villarrealar
[This review was collected as part of a promotion.] Phone has a mind of its own does not work that good
Value
2
Response from Samsung USBy Debra, Social Commerce, August 29, 2023
Salutations Villarrealar,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy A13 5G. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without knowing the details surrounding what you are currently experiencing with your Galaxy A13 5G and not being able to ask you any follow up questions to what you have already shared with us, I suggest contacting Samsung Support at your earliest convenience for further assistance and/or troubleshooting. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy A13 5G. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without knowing the details surrounding what you are currently experiencing with your Galaxy A13 5G and not being able to ask you any follow up questions to what you have already shared with us, I suggest contacting Samsung Support at your earliest convenience for further assistance and/or troubleshooting. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
It's great! No problems at all.
on August 21, 2023
Posted by: Puertorican86
[This review was collected as part of a promotion.] I use it for calls, internet, streaming, pictures, work and school purposes.
Value
5
Written by a customer while visiting Samsung US