Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
3
This is a great phone but has its problems
on August 22, 2023
Posted by: Steveo99
[This review was collected as part of a promotion.] I use my phone for everything including gaming banking and calls and pictures
Value
3
Response from Samsung USBy Debra, Social Commerce, September 1, 2023
Howdy Steveo99,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A13 5G. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available about what you may be currently experiencing with your Galaxy A13 5G and with not being able to ask you any follow up questions to what you have shared with us, I recommend reaching out to Samsung Support at your earliest convenience for further assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A13 5G. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available about what you may be currently experiencing with your Galaxy A13 5G and with not being able to ask you any follow up questions to what you have shared with us, I recommend reaching out to Samsung Support at your earliest convenience for further assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
3
First A Series Experience
on August 22, 2023
Posted by: Insomniac49
[This review was collected as part of a promotion.] The Galaxy A13 5G has some features that I really like bas well as some I really do not care for at all. My favorite feature is the placement of the fingerprint reader. If you aren't aware, it is in the perfect spot while holding the phone it in your hand (if you are right handed). I would say that is it's BEST feature, actually. It tends to get about average concentration, although has a fairly long battery life. What I don't care for is the camera has definite issues. The picture is not sharp, colors aren't bright, and a lot of pictures seem out of focus even when they aren't! I would probably not purchase another phone from the A Series, unless it's the only thing I could do on my budget! It is very surprising to me that it is even considered a Galaxy model at all. I intend to stay with the Galaxy model, but different Series.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 4, 2023
Hi there Insomniac49, we appreciate you sharing your feedback with us about your Samsung Galaxy A13. We are happy to hear you are making the most of your device and are happy with the overall layout and functionality of your device. We have included a link to an article we believe you may find helpful for the blurry photos you mentioned experiencing. We have also included a link to the Samsung Support Team if you have further questions or would like assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
This product has good features
on August 22, 2023
Posted by: Vampin
[This review was collected as part of a promotion.] I use my Samsung galaxy a13 for talking, texting,streaming videos,movies,social media, music,pictures,recording,games. It's a great phone except it like to freeze up or run extremely slow and delayed getting notifications. For music it doesn't go that loud and no equalizer options on how to make it loud. Not many fonts for it under the free category. Can't create my own icons but it's ok
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 4, 2023
Hello Vampin, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy A13. We love hearing from our customers all the ways they are enjoying their great devices. We would be more than happy to help you make the most of your device and customize in any way you can. We have provided links to the Samsung Support Team and the full product manual. Together these resources can help you enjoy your device as best you can. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product
on August 22, 2023
Posted by: Twyfun5g
[This review was collected as part of a promotion.] This product is great if you want a cheap and affordable phone, it has the power to do anything you want it to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great for pictures downloading .
on August 22, 2023
Posted by: SmokeHefner
[This review was collected as part of a promotion.] Overall wheather im gaming at the gym or working on school work it never dissappoints.. .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Junk into Hunk
on August 22, 2023
Posted by: PapaZPearl
[This review was collected as part of a promotion.] Hi,
I'm gonna say my first impression of this phone was it was the low life from Samsung. I was so very WRONG. This phone has with stood falls (out of case), lost in the yard (during rain) and its always stayed on, charges like new and until just the other day worked like hulk on steroids. I fell for this phone and will find one to purchase when I get a chance! Thanks Samsung great phone especially for the price!! Great size, for eye disabilities and perfect when older aged. Cant wait to see next innovation from Samsung I'm a lifer!
I'm gonna say my first impression of this phone was it was the low life from Samsung. I was so very WRONG. This phone has with stood falls (out of case), lost in the yard (during rain) and its always stayed on, charges like new and until just the other day worked like hulk on steroids. I fell for this phone and will find one to purchase when I get a chance! Thanks Samsung great phone especially for the price!! Great size, for eye disabilities and perfect when older aged. Cant wait to see next innovation from Samsung I'm a lifer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone For the Price
on August 22, 2023
Posted by: TommyJ
[This review was collected as part of a promotion.] The Samsung Galaxy A13 5G is an excellent phone for the price. It's ease of use and simple design make it a great phone for any use. I use mine for working as a rideshare professional and the phone is more than adequate for the high use I put it through. It almost never drops a call and the battery is more than adequate to power all the drainage from my constant use of driving and gps apps. The A13 5G is great for any use and especially perfect for a student who needs a device that does not cost an arm and a leg but has all the functionality they will need to stay in touch with family and friends.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great festures
on August 22, 2023
Posted by: Jr2789
[This review was collected as part of a promotion.] Its a overall good phone with super long screen and a lot of good features. The only thing that is missing is a brighter screen but overall super good phone. Im very satisfies with my purchase.
Value
4
Written by a customer while visiting Samsung US