Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
4
Great basic phone
on September 10, 2023
Posted by: Samsunglove2004
[This review was collected as part of a promotion.] This device is great for the basic needs. It is great for doing everyday things. I live it just for the simplicity.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
My samsung product
on September 10, 2023
Posted by: Whitney23
[This review was collected as part of a promotion.] I use my device for gaming. Ive got several acvounts on this device. This phone has handled well. I wish for more memory. Its durable. Ive dropped it and it has yet to malfunction. Ive had this phone for9 months
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 15, 2023
Hey there Whitney23, we appreciate you sharing your thoughts with us about your Samsung Galaxy A13. We are so happy to hear you are enjoying all of your favorite gaming and social activities on your device. We would love nothing more than to help you expand the storage capacity of your device to enhance your experience. We have included a link to the Samsung Support Team below to help explore all expansion options and help you make the choice that best fit your needs. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
IT IS OKAY
on September 10, 2023
Posted by: Itsokaay
[This review was collected as part of a promotion.] On my experience, this phone was just ok. It ran slow, the camera quality was ok it was very blurry. I had to restart my phone several times to get it to stop freezing. The screen. Broke instantly, it was just an ok phone for texting and calling.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 12, 2023
Hey there, we appreciate you taking time to share your thoughts with us about your Samsung Galaxy A13. We understand how important the functionality of your phone is to your everyday life and wanting to have the best photos and videos possible. We have provided for your convenience the warranty information for the display you mentioned, the full product manual to help with some of the settings, and the Samsung Support Team to help with any warranty claim or help you adjust the settings to best fit your needs. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I dig it it's versatile I like that
on September 10, 2023
Posted by: Aceeofspadess12
[This review was collected as part of a promotion.] Not bad at all. In fact I appreciate the personal perspective it gives with certain streaming services such as tubi etc ..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on September 10, 2023
Posted by: Lisibooboo
[This review was collected as part of a promotion.] I love this phone! It's very fast I stream everything and never have to wait. It's very durable and it's super easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love my phone.
on September 9, 2023
Posted by: JBrown
[This review was collected as part of a promotion.] Great, amazing features. A lot of features. Nothing it doesn't do.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good awesome
on September 9, 2023
Posted by: Fresh291994
[This review was collected as part of a promotion.] It's awesome for sure great work yes it's great and they did a good job
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Device
on September 9, 2023
Posted by: SophiNoctua
[This review was collected as part of a promotion.] I use my Samsung Galaxy A13 for online college classes, running my online business, and personal communications. The only thing that I could suggest to improve this phone would be a larger storage capacity.
Value
4
Written by a customer while visiting Samsung US