Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
3
The A13 could be better
on September 11, 2023
Posted by: Muddsilver9999
[This review was collected as part of a promotion.] Well , I use my phone mostly for work and just keeping in touch with family and friends in general. But, when I do use it for taking pictures of what I do for a hobby/side-gig. Which is pretty much collecting coins and such, the camera is not very good at close ups. Even with a microscope attachment it does not get the right colors or clarity.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 18, 2023
Hey there Muddsilver9999, thank you for sharing your thoughts with us about your Samsung Galaxy A13. We completely understand wanting to have crisp, clear, accurate pictures if you are working with a special collection. We have included links to the full product manual and the Samsung Support Team to help you determine what settings will work best for your needs. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
pretty good phone
on September 11, 2023
Posted by: 3demonmama
[This review was collected as part of a promotion.] the battery life could be better...i usually charge my phone overnight and then again late afternoon...also when it comes to tapping the screen i have to tap above or below what i actually want to tap on...other than those 2 things i think it is a pretty good phone...also the longer i have it the slower it gets
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome enexpensive phone with great features.
on September 11, 2023
Posted by: Eyeken
[This review was collected as part of a promotion.] This phone is crazy awsome,it holds cell service better than my other phone,I can surf the internet and play my games with 1 bar and 4g service with no problem. I can set up a hot spot with 1 bar and 4g and hook my TV to it and watch movies and live TV with no problem. It's full of features and the apps are never ending. This phone is way better then the more expensive phones I have had. Try it out I guarantee you won't regret it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The processor is awesome 👌 on this phone...
on September 11, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I use it for sports music an searching the web.....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features and great quality
on September 11, 2023
Posted by: Good99
[This review was collected as part of a promotion.] I have not had any issues with the features on this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best So Far!!
on September 11, 2023
Posted by: Terrilynn
[This review was collected as part of a promotion.] I've had quite a few phones over the years and so far,I'm really liking this one! Has great features,great reception,well worth the $$!! I use my phone for just about everything and have not had any issues with it at all. If/when anything happens to this one,I'd seriously consider getting another. 5 🌟
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Performance
on September 11, 2023
Posted by: WinterWolf
[This review was collected as part of a promotion.] The A13 5G is a good phone for a backup but, terrible for a main phone. The phone struggles to keep up with os and apps. The lack of apps that the S series has is also upsetting but it a selling point for the device.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 18, 2023
Hello there WinterWolf, thank you for sharing your thoughts with us about your Samsung Galaxy A13. We completely understand wanting to have a device that supports all of your favorite apps and functionality. We have included links below to help you determine what is possible to help enhance your experience with your device. We have included a link to the full product manual and the Samsung Support Team. This team of experts can work with you one on one to maximize your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This is my third Samsung and I love them, simple.
on September 11, 2023
Posted by: Jesterx31
[This review was collected as part of a promotion.] Well I use my Samsung for a lot of different things everyday, from music to directions, keeping in touch with people and basically using it to the fullest.
Value
4
Written by a customer while visiting Samsung US