Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
5
Great entry level phone
on September 22, 2023
Posted by: Tommygunn
[This review was collected as part of a promotion.] This is excellent it works just as good as an more expensive product I love the speed of the 5 g it streams movies without a problem.if you love music it has a loud speaker and is super clear. The battery life is excellent I can watch movies for hours without needing to charge. It also includes wireless charging capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Laggy phone
on September 22, 2023
Posted by: Frijoles
[This review was collected as part of a promotion.] Most of the time when I'm downloading an app the phone starts to get laggy but other than that it's a pretty good phone for day to day life.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 28, 2023
Hello Frijoles, we appreciate you sharing your thoughts with us about your Samsung Galaxy A13. We are happy to hear you are overall enjoying the features and function of your device. We have shared a link below to the Samsung Support Team if you would like to see if there is anything that can be done to help with those times you mentioned your device seeming laggy. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone! Probably one of my favorites.
on September 22, 2023
Posted by: notsosmartxeon
[This review was collected as part of a promotion.] I love using this phone. I use it every day for personal and photography. The other night I took a picture of the moon that came out really good! Half of the time I use food mode to take pictures since sometimes the color quality in the regular mode doesn't look that good. I would personally give it a 8.9/10
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Lasted a decent amount of time
on September 22, 2023
Posted by: JRabbit
[This review was collected as part of a promotion.] This phone has been pretty reliable however even with a screen protector and case the screen is vulnerable to cracks
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 28, 2023
Hello JRabbit, we appreciate you taking time to share your thoughts with us about your Samsung Galaxy A13. We are happy to hear you are finding your device to be reliable in your daily life. Without knowing how long you've owned your device, we have shared links to the warranty information for your device that covers a one year period. We have also included a link to the Samsung Support Team if you are experiencing some damage to your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
I like all the features such as mirroring.
on September 21, 2023
Posted by: Ladybee
[This review was collected as part of a promotion.] I can download a lot of games and pictures. I haven't had any problems. My streaming app are all working properly. The cast for my phone really protect it from damages. I've upgrade from an A11 and had no real issues since. The sound is also of great quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a very durable phone with plenty of space
on September 21, 2023
Posted by: RichardH
[This review was collected as part of a promotion.] I've had this phone for about a year now and I've dropped it probably 50 times lol it has 1 Crack and I've dropped it in water then dried it out. And to my surprise Ole reliable is still kicking let me see you apple users do that.. I love Samsung and I always will..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Perfect size storage choice for my teen
on September 21, 2023
Posted by: Siouxzi99
[This review was collected as part of a promotion.] I purchased this Samsung Galaxy phone for my teen son with a 32gb memory on it and added an SD card to it. This is a great feature that not all phones have now so it is a big bonus. It has the perfect memory size for him to download all of his favorite games without them slowing down while he's playing. A smaller storage capacity gives me a bit more control over what he is able to access and download on the phone as well. The option of adding the extra 32gb SD card for music & photos keeps his phone uncluttered, faster speeds for his games and more capacity for running programs and other apps smoothly. The camera takes beautiful pics and has lots of options. It is a comfortable size for him to carry and with the case I got for it, it is virtually drop-proof. The phone came with several stock ringtones and notification sound choices with the ability to download more. My son loves having the ability to completely customize and personalize his phone, his way. This was a great buy all the way around and I would highly recommend it!
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 27, 2023
Hey there Siouxzi99, thank you for sharing your thoughts with us about the Samsung Galaxy A13. We couldn't be happier to hear the device has been so great for your son and he has been able to have his games and give you the peace of mind of being able to keep in contact with him. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Smooth and easy to customize
on September 21, 2023
Posted by: Ridehampton88
[This review was collected as part of a promotion.] So I have only begun to start and really put this phone to the test. I am still just getting the themes set up so that it's comfortable cause I'm pretty sure that I'll have this phone for a long time to come.
I really like the design of it and the feel as well as how economical it all is fitting right in to my hands which are rather large being 6'3" my hands are on the larger side of things. No complaints thus far.
Value
5
Written by a customer while visiting Samsung US