Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
5
Great mobile phone for myself
on November 14, 2022
Posted by: Sham
Great phone, haven't came across any problems with it.
Written by a customer while visiting Samsung US
Customer Rating
2
Voicemail doesn't work
on October 17, 2022
Posted by: Tony
I bought this to replace the Stylo 6 my old phone works better than this I'm still having problems getting into my voicemail I have to keep reprogramming my phone just to get to my voicemail I made a mistake I will not buy Samsung again
Response from Samsung USBy Bethany, Social Commerce, October 18, 2022
Hi Tony,
Thank you for taking the time to review the Samsung Galaxy A13 5G. We appreciate all critiques as we strive to innovate and improve on our product design and functionality. Please reach out to Samsung Support, attached below, for assistance with your voicemail. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy A13 5G. We appreciate all critiques as we strive to innovate and improve on our product design and functionality. Please reach out to Samsung Support, attached below, for assistance with your voicemail. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Bang for the buck
on September 18, 2022
Posted by: Goodphonesonly
from Tucson, AZ
I got this phone 3 months ago and love it. Good camera quality, has good performance for gaming, and still small enough to carry around and use. If I'm correct you get this phone for free when you switch to metro by t mobile.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This old lady loves this phone!
on September 1, 2022
Posted by: Becca74
from Detroit Michigan
I got this phone for my birthday a few days ago and so far I love it. Its taking me a bit to get everything set up and transferred over but not because the phone is difficult to operate, but because Im getting old and technology supercedes my brain capacity. So far I've had no lag while gaming and no dropped calls. This is why I always buy Samsung. Never had an issue with any of their products. Thanks Samsung!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple Is Better
on September 1, 2022
Posted by: SimplySerenee
from Tampa, FL
i just receive my phone, within a day i'm in love. the lightness and the compatiablity with the mobile network. once the 5g kicks in, the phone goes into sonic mode. fast boost and affordable price. camera is amazing and the settings are up to date
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Just an okay phone...
on August 14, 2022
Posted by: B² mang
from Cleveland, GA
Expertise:Intermediate
I bought this phone a month ago thinking I would have 5G at my house because I was told that, but I don't. It's not that much faster than the 4G phones even if you do have full signal with 5G. The one thing that at least like about this phone is you can't hear hardly anything out of the speaker. It's very quiet and hard to hear and that's not good and I wish I could return it.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy Bethany, Social Commerce, August 16, 2022
Hello. We appreciate you taking the time to review the Samsung Galaxy A13 5G. We value all feedback as we strive to innovate and improve on the design and functionality of our products. I’ve attached a link that will guide you through troubleshooting steps concerning your speakers. Also, it seems as if your device is still under warranty, so I attached the link to Samsung’s Warranty department as well. Please reach out to them for further assistance. Thank you for being a valued customer. –Bethany
Speaker not working on Samsung phone: https://www.samsung.com/us/support/troubleshooting/TSG01001255/
smsng.us/Warranty-Info
Speaker not working on Samsung phone: https://www.samsung.com/us/support/troubleshooting/TSG01001255/
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Why does it not have smart view
on August 11, 2022
Posted by: Smart view
from Dallas tx
Can some one tell me doest it or doest it not have smart view samsung a13 5g
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on July 10, 2022
Posted by: Texter
from St Joseph, MO
[This review was collected as part of a promotion.] I love this phone! It is large enough to see things clearly and small enough to fit into my purse. The camera it has is very clear and takes great pictures! I text a lot and it is very easy to use!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US