Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
5
Exquisite
on February 18, 2023
Posted by: Dylanzmom
[This review was collected as part of a promotion.] So this device amplifies sounds to the tenth power. Takes amazing photos, is very light weight, and very enjoyable.
Written by a customer while visiting Samsung US
Customer Rating
5
A13 Charges Fast - Has all Features I Need
on February 18, 2023
Posted by: Time2Shop
[This review was collected as part of a promotion.] I use this phone as my primary source to the Internet. Stream Videos daily on this phone using the various service I subscribe to and Samsung has a free TV service.
Streaming pauses automatically if a call comes in.
We shop and and order food easily from the phone.
We listen to a lot of audiobooks using the A13 . and use it as a sound machine with app while traveling.
I haven't found anything I needed to do with the phone that could not do.
I was even surprised to find I could PRINT to my Wi-Fi printer at home from my phone which is great! I do not have to send pdfs to my computer in order to print them.
Streaming pauses automatically if a call comes in.
We shop and and order food easily from the phone.
We listen to a lot of audiobooks using the A13 . and use it as a sound machine with app while traveling.
I haven't found anything I needed to do with the phone that could not do.
I was even surprised to find I could PRINT to my Wi-Fi printer at home from my phone which is great! I do not have to send pdfs to my computer in order to print them.
Written by a customer while visiting Samsung US
Customer Rating
4
You will most likely get the other star, soon.
on February 18, 2023
Posted by: ShellzNoMercyB
[This review was collected as part of a promotion.] Just got the phone about 1 month ago. Not hard to navigate. Still got alot more to learn. Only getting started, so will see what's ahead. Between games, sound quality, and more so far I'm satisfied.!
Written by a customer while visiting Samsung US
Customer Rating
5
The camera
on February 17, 2023
Posted by: Tayottie513
[This review was collected as part of a promotion.] Great phone love this phone had since November last year
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding device
on February 17, 2023
Posted by: DillioSillio
[This review was collected as part of a promotion.] Not only is the Samsung Galaxy a13 5G one of the best phones I've ever owned, it's one of the best I'll probably ever own! The camera quality is superb, it's Ram is amazingly fast, and storage capacity at base is perfect for someone like me. There's nothing more I could ask for in a phone! 10/10!!
Written by a customer while visiting Samsung US
Customer Rating
4
The customer service is overall good no problem
on February 17, 2023
Posted by: Monismitt2255
[This review was collected as part of a promotion.] I use my phone for personal use and it works very well
Written by a customer while visiting Samsung US
Customer Rating
1
Inconvenient bugs
on January 16, 2023
Posted by: Vann
Expertise:Intermediate
Camera inexplicably stops working when privacy settings are adjusted. I took the phone to the store, asked knowledgeable people to see why camera was inoperable. No one could figure it out. Had to reset the phone, lost all pics and contacts to get camera operating again. Funny how functionality is lost when privacy settings are adjusted. Quality is declining, prices are rising.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Debra, Social & Commerce, January 19, 2023
Hi there Vann, thank you for taking the opportunity to review your Samsung Galaxy A13 5G. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. We aim for our customers to feel like they are having the most ideal experiences while using our products. At Samsung, our products have a warranty for manufacturing defects in materials and workmanship, linked below. Do you recall if your phone has been updated with the most recent software update? Please ensure that your device is running the current version of software which I have linked below for your convenience. I have also included a link for your device manual to help you become better acquainted with your settings to help you customize your phone to your specifications. If you would like further assistance, please reach out to Samsung Support. Samsung Support can also answer your questions, take any additional feedback that you would like to share, and assist you with troubleshooting your devices. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4
Very good speed and fantastic features
on December 31, 2022
Posted by: Kofiasante13
from Florida, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it two days ago and it is going well. The battery takes quite a long time to discharge.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US