Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
5
Great phone overall
on February 21, 2023
Posted by: Dj3chevy
[This review was collected as part of a promotion.] Very pleased, sd slot is a plus, awesome phone, super fast, great camera. Clear phone calls.. very pleased overall
Written by a customer while visiting Samsung US
Customer Rating
5
Not a bad phone
on February 20, 2023
Posted by: Yomama
[This review was collected as part of a promotion.] Bought to replace my A12. Really not much different aside from it being much faster and clearer pictures with the camera. For the price, definitely worth the upgrade!
Written by a customer while visiting Samsung US
Customer Rating
4
A Real Review From A Real Customer
on February 20, 2023
Posted by: Texsolo77
[This review was collected as part of a promotion.] I'm going to be honest the things that I don't like about the A13 are few and far in between. Sometimes it bogs down, and I can't have as many apps as I would like to on here, but the benefits far outweigh the negatives. The price was great, the camera on it is awesome I'm kind of a clumsy person so obviously I've dropped my cell phone multiple times but the durability is well great. Also the camera the size the accessibility I love it it a perfect it is a perfect fit it helps me with my work and went on my free time it helps me try new things with its different apps and workout programs that I love to use but above all those the price on this is so good it would be ridiculous to not buy this if you are a consumer that is Frugal with their money this is the Best Buy ever.
Written by a customer while visiting Samsung US
Customer Rating
4
Its a good phone
on February 20, 2023
Posted by: Ynkyetosylva
[This review was collected as part of a promotion.] I listen music, ply games, watch movies and series for long time and work good, the apps work good to, and the calls and videochats are working good tome.
Written by a customer while visiting Samsung US
Customer Rating
5
GEN X GOAT
on February 20, 2023
Posted by: Genxgoat
[This review was collected as part of a promotion.] GREAT value for my lack of budget and my needs as a Gen x user I love Samsung phones and TV waiting to upgrade TV
Written by a customer while visiting Samsung US
Customer Rating
3
Great at first!
on February 20, 2023
Posted by: Galaxy
[This review was collected as part of a promotion.] I use my phone for everything! Email, social, text, games, etc. The phone was sold to me with the guarantee that the battery lasted a full 24 hours before needing a charge and has a fast operating system because i needed a phone for medical reasons. This phone is what allows myself and close family and friends to view and understand my type I Diabetes blood sugars. At first the phone worked fast and the battery lasted almost a whole day, which is good considering it's constantly running my diabetes app in the background, but after a couple weeks the games began to lag, my phone calls, including service areas, were slow and scratchy/cutting out and the battery lasts about 1/4 of a day. I like the size and options but it's too slow and battery dying so quick that I have a hard time keeping up.
Response from Samsung USBy Debra, Social & Commerce, February 22, 2023
Hi Galaxy, thank you for finding the free time out of your busy day to review your Samsung Galaxy A13 5G. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a warranty for manufacturing defects in materials and workmanship on our product line, linked below. Our goal is for our customers to feel like they are having the most enjoyable experiences while using our products. Battery power consumption depends on factors such as network configuration, signal strength, operating temperature, features selected, vibrate mode, backlight settings, browser use, frequency of calls and voice, data and other application usage patterns. Galaxy is designed to perform best at 32° - 95°F (0° - 35°C). Continuous use or charging in extreme temperatures may accelerate battery deterioration. Batteries are consumables, and their lifespans are affected by their usage patterns and environments. If you find yourself charging your phone too often, if you are frequently experiencing unexpected shutdowns, and your battery life has noticeably diminished, visit your nearest service center when it is most convenient for you. Do you recall if your phone has been updated with the most current software? I have included the link below to allow your easy access. Ensure that your phone is running the most recent version of software. Be sure to check out the links below for some awesome tips on extending the life of your Galaxy battery. If you would like further assistance or if you have any unanswered questions for us, please do not hesitate to reach out to Samsung Support. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info https://www.samsung.com/us/support/answer/ANS00077582/ https://www.samsung.com/us/support/galaxy-battery/ https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
All of the features I wanted!
on February 19, 2023
Posted by: Rilowe
[This review was collected as part of a promotion.] With my few larger apps and a few large games that I like to play, the 64Gb seems sufficient. When at work, the timer and calculator, and the camera for pictures and video as well as the flashlight are useful tools I can reach easily and quickly throughout the workday even on a 24 hour shift without worrying about battery power. If you know about 5g; imagine what will happen when I change my account to a 5g account.
Written by a customer while visiting Samsung US
Customer Rating
5
This phone to make me enjoy and fun this phone.
on February 19, 2023
Posted by: Nam2091567
[This review was collected as part of a promotion.] I have a lot of fun this phone and have the game and have fun.
Written by a customer while visiting Samsung US