Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(1,250 Reviews)
Rating breakdown 1,250 reviews
5 Stars
749
4 Stars
351
3 Stars
106
2 Stars
28
1 Star
16
87%of customers recommend this product.
(
48 out of
55)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A13 5G 64GB (Unlocked) - Black
Customer Rating
5
Great phone!
on March 2, 2023
Posted by: LizzoWelldone
[This review was collected as part of a promotion.] I have had no issues with this phone at all. It had wonderful network memory, it connects to remembered networks super easy. I also love the fact that it holds a lot of apps and files before I have to implement an SD card of any kind. Camera is good, network coverage is good, battery life is also good; I definitely recommend the A13.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 2, 2023
Posted by: Gemwolf
[This review was collected as part of a promotion.] I really enjoy the smoothness of the phone. It is fast and reliable. The only thing I do not enjoy is updates automatically installing apps, the swipe to text thing activates randomly, and the autocorrect sometimes autocorrects unnecessarily such as "bad" to "bud"
Written by a customer while visiting Samsung US
Customer Rating
5
This tastes good pictures
on March 2, 2023
Posted by: Lifeline
[This review was collected as part of a promotion.] It it works good and got good service and takes pictures It's a Wonderful phone to have all right
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing clarity!
on March 2, 2023
Posted by: Diamondeyez9891
[This review was collected as part of a promotion.] This phone is perfect fir this single mom of 2 always on the go! Tasks, reminders, notes, and calendars are a must for me! Thanks Samsung!
Written by a customer while visiting Samsung US
Customer Rating
3
Great for a Bargain!
on March 2, 2023
Posted by: ReasonableBuy
[This review was collected as part of a promotion.] This phone while not as advanced, still thrives to compete with most best sellers. The camera is up to date and the design is also ver modern and semi light. I would definitely recommend it to anyone in need of a reasonable reliable phone. Samsung has and will always create epic device concepts and design to distribute to the world.
Response from Samsung USBy Debra, Social & Commerce, March 6, 2023
Hey there ReasonableBuy, thanks for finding the free time out of your day to share your thoughts with us about your Samsung Galaxy A13 5G. We appreciate your feedback as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. We are so pleased to hear that you are enjoying our most affordable 5G phone! The expandable storage of the Galaxy A13 5G helps you make the most out of a trip down memory lane. It comes loaded with 64GB of internal memory, with room for up to 1TB more when you add a microSD card, so you can savor each smile, cherish every vacation and remember all the moments you’ve captured. As you can see, the Galaxy A13 5G was created with function and style in mind. It's simple durable design and silky-smooth finish make it a delight to handle and hold. Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/phones/galaxy-a/galaxy-a13-5g-unlocked-sm-a136ulgdxaa/
https://www.samsung.com/us/mobile/phones/galaxy-a/galaxy-a13-5g-unlocked-sm-a136ulgdxaa/
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is good
on March 2, 2023
Posted by: Craftygirl
[This review was collected as part of a promotion.] Not great if you go live frequently like me but a good phone overall if you just watch videos and listen to music.
Response from Samsung USBy Debra, Social & Commerce, March 3, 2023
Hello there Craftygirl, thank you for finding the available time out of your busy schedule to share your thoughts with us regarding your Samsung Galaxy A13 5G. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Without knowing the details of your situation when you make live videos, I would suggest reaching out to Samsung Support for further assistance and/or troubleshooting. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on March 2, 2023
Posted by: rejoicebychoice
[This review was collected as part of a promotion.] I love this phone it has so much. I keep finding new features everyday. It's so much easier to use than my generic older phone was.
Written by a customer while visiting Samsung US
Customer Rating
3
A great phone
on March 1, 2023
Posted by: Sghettibutter
[This review was collected as part of a promotion.] For a budget 5G phone, this is probably the best option given the price point. Highly recommend
Response from Samsung USBy Debra, Social & Commerce, March 6, 2023
Hi there Sghettibutter, thanks for taking the time out of your busy day to review your Samsung Galaxy A13 5G. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enjoyable experiences while using our products. We are jumping for joy to hear that you are loving your Galaxy A13 5G as much as we do! Don't forget that it comes with 64GB of internal memory with expandable storage capabilities up to 1TB, when you add a microSD card to your device. Not only is the Galaxy A13 5G our most affordable 5G phone, the A13 5G also offers you blazing-fast speed and connectivity with a 5,000 mAh long-lasting battery that’ll keep you ready for whatever comes your way throughout your day. Please do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/phones/galaxy-a/galaxy-a13-5g-unlocked-sm-a136ulgdxaa/
https://www.samsung.com/us/mobile/phones/galaxy-a/galaxy-a13-5g-unlocked-sm-a136ulgdxaa/
Written by a customer while visiting Samsung US